Job Summary:
Our client's Global HR function is going through a Transformation Programme and is also involved in delivery of the Payroll Implementation Project. Both projects require a process analyst who will report into the Global HR Process & Change Consultant. The successful candidate will be responsible for running workshops and working with SMEs to document To-be HR processes. The processes will be at level 4 and level 5(SOPs) for both the payroll team and the wider HR function.
 
The HR level 4 processes which have been defined for the project need to be documented with accompanying RACIs to provide clarity, ownership, and accountability as we implement new ways of working under a new HR service delivery model. The HR Business Transformation Project will implement a new self-serve portal and HR help desk model as part of this new HR service delivery model.
 
The ideal candidate would be a process analyst with a proven track record in process mapping, running process workshop and stakeholder management. The ideal candidate will have ERP experience (preferably Oracle). Experience in HR Payroll process mapping experience will also be advantageous.
 
This is a hands-on project role for 9 months that will add real value to an organisation that continually redefines the boundaries of ambition and delivers iconic construction projects on a global scale. A great opportunity to demonstrate value at a very exciting time within the Global HR function
 
Duties & Responsibilities/Deliverables:

• Payroll Implementation Project Hands-on role in delivering the following:
  • Work with the Business readiness workstream in identifying & prioritising the payroll To-be processes to be documented
  • Document the identified to-be level 4 payroll processes (using MS Visio)
  • Document the Level 5 SOPs for the payroll replacement project
  • Work with business SMEs and Run workshops to review the drafted processes documents
  • Manage process documentation through to approval
  • Support the business readiness workstream in providing process assurance during cut-over plan execution.
  • Support the process & change consultant in implementing the process review and implementation model across both payroll & HR transformation projects
  • Responsible for online storage of the approved processes ensuring access is granted to relevant HR & business colleagues
  • Work with business unit managers and process owners in communicating and implementing process changes
  • Provide progress reports of To-be process documentation

• HR Transformation Project Support the HR Process & Change Consultant in working with all areas of HR accountability to deliver the new Target Operating Model & Service Delivery Model
  • Work with TCS to capture HR Help desk requirements from the 6 areas of HR function for the configuration of the HR Helpdesk system
  • Run process workshops & steer attendees towards efficient processes that meet or exceed requirements, adhere to HR Policy, and will deliver measurable benefits to the company.
  • Document processes (using Ms Visio). Work with HRLT & HR SMEs to map the prioritised processes within the HR process Taxonomy. Incorporate changes emanating from the new ways of working under the new HR Help Desk.
  • Support the definition of Service Level Agreements (SLAs) for all HR services within the new Service Delivery Model and incorporate into process definition documents
  • Report periodically on the progress against process documentation
  • Work with the HRLT & process owners in communicating and implementing process changes

 
Knowledge, Skills and Experience:
 
         Solid process mapping experience
         Minimum 5 years experience in running process design workshops
         Experience using Oracle ERP system
         Strong data analysis and experience in producing performance mgt. information
         Experience in Human Resource processes and service delivery
         Experience in HR Payroll processes (desirable)
         MS Office tools including MS PowerPoint, MS Excel & Visio
         Strong stakeholder management skills
         Strong communication skills (written, verbal and presentations)
         Change management knowledge (desirable)