Service Delivery Manager in Glasgow, Glasgow, United Kingdom
Service Delivery Manager (Rolling Stock)
Glasgow
Up to £70,000 per annum
“Managing a specialist team of engineers to deliver to key objectives set out within a complex agreement.”
The Company
This role is with one of the Leading Rolling Stock OEM’s in the UK who are striving to provide cutting edge technology to the UK’s Rail network, while also transforming the future of Rolling Stock engineering. They are a global entity within Rolling Stock and have depots and offices all over the globe. This employer carves the path for others with their innovative engineering and designs.
The Ideal Candidate
You will be a strategic thinker, with a dynamic and enthusiastic style of leading highly skilled rolling stock technicians. You’ll have strong negotiation skills with a fantastic understanding of Rolling Stock maintenance techniques and procedures. This coupled with your excellent customer focused service you will work closely senior stakeholders to grow an effective and strong relationship to deliver this prestigious contract. You will have experience of managing multi-functional teams whilst having exposure to budgeting and contract negotiations.
About the role
Your role as the Service Manager will see you lead the Performance and Technical Support teams to deliver the contract outlined within the Train Service Spares Support Agreements (TSSSA). You will be expected to participate in the development of strategic short, medium and long-term goals for the contract and follow them up with monitoring the KPI’s set out by yourself. This role requires you to build upon existing relationships to enable both supplier and customer demands are met within time and budget constraints.
The Requirements
Our client requires an Engineering Degree or equivalent experience alongside the experience of managing P&L. Substantial Rolling Stock Management experience
Package
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£65,000 - £70,000
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Bonus up to 25% per annum
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Fantastic company pension
Please submit your CV to <email address removed> or by clicking the “Apply Now” button below, or if you’ll like to know more please call <phone number removed>
ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis for more opportunities like this one, visit our website.
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