Technical Support Engineer in Wimbledon, London, United Kingdom
Description:
Our teams based in Wimbledon are searching for a Technical Support Engineer to join them on a two year fixed term contract, supporting on our fleet of 707's trains. Working on a shift basis over a 24 hour rota, you will act as front line support to our customer responding to and diagnosing faults alongside routine maintenance.
You will:
*Provide technical support for the customers maintenance team on site and at incidents off depot
*With minimal supervision investigate rolling stock casualties
*Undertake maintenance and repair of the allocated rolling stock to meet the requirements of the production plan
*Regularly monitor train defects and failures in traffic and liaise with the customer
*Mitigating the risk of in service failures through proactive intervention
*Download and process train diagnostic data, undertake fault finding to an advanced level
*Produce complex, analytical technical reports on fault
investigation
*Live closure of work reports within Maintenance Management system
*Act as a representative on shift, providing technical support to the Operator's maintenance staff
*Assist other team members, both our client and customer, with the development of technical skills by acting as a mentor
*As required, attend off-depot meetings to support technical investigations and resolution
*Record and report all information relevant to Operational Safety Incidents / Accidents, service defects and failures in a detailed and efficient manner
*As required, respond to trends in unit defects and make recommendations on possible mitigations and counter measure
*Undertake audits of customer's maintenance practices to ensure that maintenance is undertaken in accordance with the relevant standards
The candidate
Someone with/who:
*Relevant engineering qualification or experience in a mechanical/electrical engineering environment
*Ability to complete all records of actions and operations accurately and to procedures
*Knowledge of Health & Safety including bio-hazards, manual handling and Control of Substances
Hazardous to Health (COSHH)
*Ability to fault-find using a number of different methods including diagnostic software
*Ability to understand and interpret relevant technical publications
*Ability to produce detailed analytical technical reports
*Good communication skills
*In depth knowledge of rolling stock systems / procedures including schematics, fault finding
techniques and download analysis
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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