To conduct locomotive maintenance tasks to a high standard of quality, based on clients recommended practices and customer requests.

• Consistently deliver high standards of engineering workmanship for client and its customers.
• Proactively maintain the customer’s locomotive fleet to ensure safe and reliable operation.
• Respond to the customer’s unscheduled events in a rapid & efficient manner.
• Complete and maintain all relative documentation in an accurate and timely manner
• To build productive and effective working relationships with Company staff and customers.
• To contribute to the delivery of customer satisfaction and provide feedback on possible additional work arising to identify and develop new sales or products.
• Work under the direction of Workshop Team Leader to complete daily assignments
• Adhere to and comply with the Company’s Quality, Health and Safety and Environmental Policies at all times.
• To participate in the Company appraisal process maintaining at all times the levels of professional competency laid out in this Job Description.

Core Competencies / Technical Requirements

Essential:

• Relevant experience gained in a similar position
• Proven track record of working effectively with InterCity 125 HST power cars, associated systems and controls
• Familiar with Company products
• Excellent communication skills
• Ability to meet people with ease and confidence, understanding and accommodating the needs of the customer.
• Ability to self-start and proactively deliver the service.
• Able to work in a flexible manner to accomplish assigned tasks
• Willingness to develop competences and expertise to become well rounded in all maintenance tasks
• Well organised with a thorough, disciplined and detailed approach to task completion
• Able to work to a high specification in order to improve and maintain quality
• Non-confrontational when handling or involved in conflict situations
• A logical, analytical and objective approach to problem solving and fault diagnosis
• Understanding and mitigation of Risk
• Ability to work on locomotives in railway sidings, depots and operational sites

Desirable:

• Approved to carry out Safety Critical Work
• Locomotive driving

Qualifications

Essential:

• Education in the field of industrial maintenance, mechatronics.
• Safety Critical Competence (Company Assessment)
• Valid Driver’s license

Desirable:

• Fork Lift License
• Crane Operation
• Jack operation

Interfaces / Contacts

Internal

• Engineering Services Team
• Material Controller
• Quality Improvement and Assessment Team

External

• Health and Safety Representatives
• Rail related authorities as necessary

Technical / Operations

• Carry out maintenance, repair, overhaul, modification and fault finding activities as necessary
• Participate on the Engineering Services On-Call Roster, providing technical assistance over the phone or in the field as required
• Effectively use client parts catalog and service manuals to create list of parts on any arising work
• Contribute to staff training of coworkers as required/requested
• Work positively with QHSE staff to ensure continuous quality improvement, effective quality audit and resolve customer complaints and queries
• Carry out In process checks / audits in line with Company quality management standards and processes
• To undertake risk assessments and implement appropriate control measures in line with legislation and rail industry requirements.
• To engage in professional development and networking for the purpose of continuous professional & personal development maintaining and developing personal technical competency
• Involvement in general company activities and other such duties as may be requested by the Line Manager, commensurate with the post

Health & Safety / Quality Assurance

• To comply with and promote Company Health and Safety policies and take appropriate responsibility to ensure the health and safety of self and other employees
• To comply with and promote the Company Drugs and Alcohol Policy
• Maintain professional behaviour, setting personal standards which reflect the acceptable standards of the whole organisation at all times
• To recognise, authorise and mentor the execution of safety critical work

General

• Off site travel
• Overnight stays.
• Consistent out-of-hours working.