Job Title - Performance Improvement Co-Ordinator

Location - London, James Forbes House

Rates - Up to £289.98 LTD/Umbrella OR £258.75 PAYE per day | IN SCOPE OF IR35

About the role:

The role of Performance Improvement Coordinator is integral to the development and delivery of performance improvement. As part of the improvement team you will work across all functions in the route understanding levels of performance and where improvements need to be made.

You'll play a critical role in facilitating incident reviews and will be responsible for relationship development and management with the relevant Train Operating Companies, and internal stakeholders across other NR functions.

What you will do:

• Co-ordinate and deliver, as appropriate, data driven performance improvement plans for the route, focusing on projects with the best return for Network Rail and the industry, based in the outputs of the route analysis team
• Work closely with delivery units for performance improvement projects within the route and work with the local team to mitigate risk during delivery of projects
• Produce well-researched, data driven business cases aimed at driving performance improvement
• Single point of contact for performance related projects within the route and operator during their development and implementation
• Monitor and report the progress of all performance improvement initiatives within the relevant performance tracking system, ensuring all stakeholder performance review meetings are held
• Liaise with the route teams to document the mitigation actions from Significant Performance Incident Reviews (SPIRs) and lead the implementation of these actions to prevent future reoccurrence

Your experience will include:

• You'll hold previous experience developing improvement plans
• You'll hold exceptional organisation skills and be proactive
• High data entry skills
• Excellent communication skills; written and spoken
• Ideally you will have experience working in a similar role or Railway industry experience

What you'll get in return

Capita and our client understand what it is like to work as a contractor and we will do everything we can to make it a simple process for you - this includes dedicated on-boarding, extension teams and access to a web based timesheet portal giving you an ability to access and submit your timesheets wherever you are.

About our client

Our client is the largest rail infrastructure business in the country and is at the operational centre of the railway and playing a key role in a rapidly evolving industry. They are responsible for rebuilding Britain's railway infrastructure and are managing some of the biggest and most complex engineering programmes in Europe. Over the next five years they will be spending around £23 billion to maintain and upgrade every aspect of an infrastructure that comprises 21,000 miles of track, 2,500 stations, 9,000 level crossings, 40,000 bridges and tunnels, and signalling and power for the movement of 25,000 trains every day.

What we hope you will do next

Help us find out more about you by completing our short application process - Click apply now. You will then be directed to a Capita owned microsite that will assist you with your application. Once completed you will then be contacted by the relevant recruiter.

Our client welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or another irrelevant factor. We will interview all disabled applicants who meet the essential criteria.