Business Change Manager in Birmingham, West Midlands, United Kingdom

Opportunity for a business change/change management professional from either a transportation/rail or IT background to join a rail franchise that has committed to a great many improvements, upgrades and obligations over the next decade.

Ford & Stanley – The Rail Recruitment Experts are recruiting a Business Change Manager who will ensure that a considered and structured approach is taken to business change within group wide IT projects and to ensure that the relevant responsible people are organised and coordinated accordingly. The successful candidate will be responsible for the Business Case and realisation, maximise success through applying business change principles and sharing good practice, whilst ensuring the project key KPIs of quality, scope and cost are met

Location: Birmingham

Role and Responsibilities:

  • Create and maintain a group wide Business Change model and principles to effectively coordinate business change activities through to end delivery (including resource plans) and ensure they are agreed
  • Develop an integrated business change plan for the deployment of all modules which have business cases in each entity of the franchise, ensuring alignment, negotiate effectively to ensure shared resource is best optimised for each deployment.
  • Create Business change delivery strategies to manage key areas around business benefits and map, realisation techniques, stakeholder maps, as is process and to be process model construction and transition plans.
  • Develop and maintain the high-level communications plan for the Projects and ensure fully constructed communications plan and activities.
  • Ensure business change plans are aligned to project plans and any conflicts are escalated to the relevant escalation points with an assessment of impact for business change items.
  • Ensure that there is a smooth and seamless transition of the Project’s outputs into the Business as Usual environment. Monitor at the detail level that business change activities and support are being implemented in Train Companies and report accordingly
  • Support the review of benefits realisation following deployment ensuring lessons are captured for sharing

The Candidate:

  • Detailed knowledge of business change process and principles, highly qualitied in business change
  • Expertise in project management and delivery particularly rail environments
  • A commercial mind-set and the desire to work in an environment that proactively seeks out business development opportunities
  • A sense of responsibility and ownership in driving business development activity alongside client projects
  • Communicating with business colleagues in a language style they are comfortable with, engaging at all levels to achieve the right outcomes. Adaptable style to the audience’s needs
  • Influence Project stakeholders and Team Members to encourage active support and mitigate resistance to objectives
  • Manage conflicts between stakeholders, project delivery representatives ensuring that Project objectives are protected.

Closing Date:

Friday 18th January 2019

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