Business Resilience & Security Manager

Purpose of the Job

To coordinate all Business Resilience activities; Central and Programme Emergency Planning & Response including all Security oversight & assurance.

Principal Accountabilities

Own and manage the Business Resilience lifecycle processes across the Programme, aligning and interfacing with TfL and other stakeholder processes where required.

Manage, maintain, deliver, review and periodically test the Business Resilience Plan and associated processes.

Assist Departmental Heads and others in the design and implementation of Business Recovery Planning.

Co-ordinate the initial and ongoing training of personnel in the understanding and implementation of Business Resilience and Emergency Response plan(s), including ‘Duty-on-Call’ and Gold Response Team mobilisation and facilitation.

Ensure recovery solutions are implemented and fit for purpose to meet the recovery requirements of critical business processes, recovery sites and IT solutions, with particular reference to engaging with TfL Business Continuity.

Act as point of contact with Emergency Services Group, and other ‘Blue Light’ interfaces such as the LFB Liaison Officer.

Maintain the security of the programme, maintain the confidence of partners and stakeholders in regard to security and ensure that security related risks are managed and understood

Coordinate the security activities of main contractors and where appropriate suggest strategies to the Employer in order to achieve practical security solutions.

Effectively communicate recommended courses of action for innovative, business- oriented responses.

Understand and respond to the changing security threats throughout the lifetime of the programme.

Develop and implement security assurance programme to ensure that Partners are delivering their responsibilities as required by the Security Requirements.

Take reasonable care of your own and others’ health and safety and of those who may be affected in the day-to-day delivery of this role by taking personal responsibility for working to Target Zero principles.

Co-operate in all matters relating to health and safety, including following safe working procedures at all times

Act as a role model for vision and values, behaving in ways that are in alignment with Ways of Working. Encourage and support others to do so too

Promote equality in the workplace and adopt appropriate behaviour when interacting with colleagues

Take necessary care to properly protect the confidentiality, integrity and availability of corporate information from unauthorised disclosure, modification or destruction. Never knowingly put information or information systems at risk

Main challenges of the job

Multiple interfaces with Senior Management, Staff Partners, Emergency Services, Local & National Governmental agencies and departments.

Ensuring that emergency responses are robust and fit for purpose.

Working with delivery teams to maintain a common approach to business resilience and security issues.

Balancing a variety of priorities to ensure timely delivery in accordance with agreed deadlines.

Developing a collaborative approach to encourage improvements in performance.

Developing and leading a positive culture across the Programme.

Maintaining a collaborative approach to business resilience and security matters.

Managing embedded teams with challenging priorities.

Generating and maintaining ‘team’ spirit across a wide geographic and multisite area.

Good working relationship with managers within the Technical, Delivery and Health and Safety functions.

Good working relationships with Government Agencies (UK Border Agency, Metropolitan Police, British Transport Police, London Fire Brigade and London Ambulance Service).

Person Specification

Degree in a relevant discipline or equivalent experience

Prior experience in a similar role at senior level in the construction and/or rail industry

Strategic orientation with ability to act tactically, as required

Highly skilled in succeeding in a matrix-management environment

Good understanding of ISO 22301 or similar Business Resilience Management Standards

Strong communication skills with the ability to influence and persuade stakeholders as and where necessary.