Operations Change Manager in London, United Kingdom
Operations Change Manager
Purpose of the Job
To develop and implement the changes required to transition the Elizabeth Line Operations team from its current structure to that required to support Trial Running, Trial Operations, launch and operation of Stages 3, 4 & 5.
Principal Accountabilities
- Develop the plan for each function within the Operations structure, to mobilise the team for upcoming stages.
- Support the relevant functional leads to provide a detailed plan for the implementation of changes.
- Develop the performance indicators of the function for each stage and establish their accurate reporting.
- Prepare regular updates to the Operations Executive Team on the progress of the work.
- Coordinate and prepare submissions to relevant business planning, budget committees and Boards with regards to progress towards the end state organisational structure.
- Undertake ad hoc special projects and provide strategic advice as required by the Operations Business Manager.
- Take reasonable care of your own and others’ health and safety and of those who may be affected in the day-to-day delivery of this role by taking personal responsibility for working to Target Zero principles.
- Co-operate in all matters relating to health and safety, including following safe working procedures at all times.
- Act as a role model for vision and values, behaving in ways that are in alignment with Ways of Working.
- Promote equality in the workplace and adopt appropriate behaviour when interacting with colleagues.
- Take necessary care to properly protect the confidentiality, integrity and availability of corporate information from unauthorised disclosure, modification or destruction. Never knowingly put information or information systems at risk.
Main challenges of the job
To develop the detail of an organisational change management plan that is likely to change with regards to timeline and scope due to external factors.
To interface effectively with RfL governance processes and procedures, ensuring that an appropriate approach is used for each situation.
To provide clear and robust management direction, being prepared to challenge individuals in a constructive manner and pursue sources of information in order to progress works to schedule.
To maintain a high level of flexibility when dealing with changing requirements.
To carefully manage different teams and stakeholders and appropriately handle information of various sensitivities.
Person Specification
- Proven success in organisational change management or mobilisation activity within the rail industry.
- Good project management skills including knowledge of schedule management, risk / issue management, budgetary control, approvals & acceptance, quality, safety matters, programme, Dashboards, meeting minutes, reports, risk / issue management, approvals & acceptance processes.
- Knowledge of requirements, challenges and solutions in establishing a railway operations capability.
- Awareness of safety regime within railway industry, railway operations, engineering and manufacturing.
- Excellent interpersonal, analytical and communication skills (verbal and written), at all levels.
- Strong influencing skills and an ability to act as a trusted advisor.
- Ability to manage internal and external stakeholders and deal with competing interests in an inclusive and pragmatic manner.
- Strong delivery ethic, with excellent programme awareness and a commitment for successful delivery to schedule.
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