Governance and Systems Manager

Job Locations: UK-London / Hybrid

Job ID: 2024-1658

Position Type: Permanent Full-Time

Salary: Competitive + Excellent Benefits

Post End Date: 07/12/2025

Overview

Are you passionate about improving systems and governance? Join RSSB and help shape the standards that keep Britain’s railways safe, efficient, and future-ready.

At RSSB, our standards are the backbone of a railway system that works safely, smoothly, and consistently across Great Britain. As our Governance and Systems Manager (known internally as a Senior Standards Manager), you’ll play a central role in managing processes that enable the development of those standards. You’ll also be supporting solutions to continually improve those processes, so they are efficient, effective and make the best use of current and emerging technology.

In return, RSSB can offer a great total rewards package that includes flexibility around core working hours. Smart working is also available to all staff, with the option to work from home. In-office days will be based in the City of London, supported by a commuting travel subsidy benefit.

About the Team

The Standards Management, Policy and Strategy team leads the way in developing and governing the industry’s standards. These standards underpin everything from safety and interoperability to efficiency and innovation — ensuring the railway functions as one integrated system.

You’ll be part of the Standards Management workstream, responsible for maintaining governance arrangements, monitoring compliance, and driving continuous improvement of our internal policies, processes, and systems.

Responsibilities

In this role you will deliver a range of activities that include;

• Oversee the end-to-end lifecycle of railway standards by managing relevant governance processes effectively and efficiently.
• Identify opportunities for automation and efficiency, leading user acceptance testing for new tools or workflows.
• Lead the analysis, documentation, and improvement of processes, using modelling to define and embed best practice.
• Manage RSSB’s content management tool used to author RSSB standards — promoting consistent use, developing training, and supporting the transition towards a more digital, customer-focused approach.
• Act as the key point of contact for both internal and external stakeholders, building trusted relationships and representing RSSB as the subject matter expert on standards governance.
• Keep abreast of emerging technologies and best practice to support continuous improvement.

Qualifications

We’re looking for someone who has sound experience in process or governance management. Rail industry or CCMS systems experience isn’t necessary, but we do need someone who can evidence their ability to adapt to and embrace both aspects of the role. Other requirements include:

Essential

• Oversee the end-to-end lifecycle of railway standards by managing relevant governance processes effectively and efficiently.
• Identify opportunities for automation and efficiency, leading user acceptance testing for new tools or workflows.
• Lead the analysis, documentation, and improvement of processes, using modelling to define and embed best practice.
• Manage RSSB’s content management tool used to author RSSB standards — promoting consistent use, developing training, and supporting the transition towards a more digital, customer-focused approach.
• Act as the key point of contact for both internal and external stakeholders, building trusted relationships and representing RSSB as the subject matter expert on standards governance.
• Keep abreast of emerging technologies and best practice to support continuous improvement.

Desirable

• Experience using PowerAutomate and the suite of Microsoft 365 apps.
• Experience managing supplier relationships.

To see the full job description and a video which explains more about the role and the team, click the "Apply" button to be taken to the RSSB careers page.

Why Join RSSB?

We value our people and offer a competitive benefits package, including:

• 30 days annual leave (plus bank holidays)
• Private medical and dental cover
• Flexible and hybrid working options
• Season ticket loan and travel subsidy
• Cycle to work scheme
• Volunteer leave
• Performance-related bonus
• Pension scheme
• Learning and development opportunities

Ready to Apply?

If you're ready to make a difference in the rail industry we’d love to hear from you. Apply now and help us shape the future of railway standards.

Advert closes at 23:30 on 7th December 2025. We will be regularly reviewing incoming applications throughout the advertising window with an aim to completing interviews prior to Christmas.

We are committed to investing in our staff and offer formal and informal learning opportunities for development.

We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing. Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA

If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us.

We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request.

We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension.