Station Relief in Colchester, Essex, United Kingdom
Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.
Colchester North Station Relief
We have an exciting opportunity to join the team at Colchester North Station in a Relief Role.
Role and Accountability
The post holder will be required to dispatch trains in a safe and punctual manner, provide outstanding customer service to our passengers and work with the team to meet and exceed the station and company targets.
The position is based on an average of 35 hours a week, to include shift work of early mornings, late evenings and nights.
In addition, as a Relief you will be expected to cover short notice sickness, therefore the successful applicant should have a flexible approach to the role.
The post holder will be expected to undertake light station cleaning as part of his or her duties.
Experience, Knowledge and Qualifications Required
You will have a high level of professionalism, a positive attitude, and be pro-active, friendly and open when dealing with our customers. Excellent customer service and interpersonal skills are crucial to this role. You will remain calm under pressure, show integrity, and be flexible and adaptable to change.
Previous experience dispatching trains will be highly regarded.
This is a safety critical role and you will be responsible for the safe dispatch of our trains. A medical will be required upon a successful interview.
*Please note vacancies can close earlier due to high influx of candidate applications*
To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:
· Genuine … be welcoming, customer-centric and respectful
· Professional… be solution-oriented, accountable and delivering to promises
· Proactive … be progressive, innovative and decisive
· Inclusive … be connected in your thinking, empathetic and promote diversity
Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!