Key purpose

The purpose of this position is to lead, plan and provide comprehensive Engineering and Maintenance consultancy services to the RTA, interfacing with the ExpoLink Contractors on the Route 2020 project covering the mainline power supply rail, tracks, lineside drainage systems, all building structures, landscaping and station environment.

Structure and reporting relationship

This role sits within Route 2020 Project Team reporting to Engineering Interface Manager.

Based on the specific requirement of the role

Key accountabilities

Key Tasks

Manage the day to day interaction with the contractor

Review and advice on design as required

Support, review and advice the Contractor on Serco maintenance activities

Advice Contractor and assess ongoing work to decide Go and No Go times to ensure no disruption to the operational railway

To oversee site works and monitor the progress of activities against Contractor’s programme and Method Statement

To be the senior point of contact on-site for escalation purposes to the Serco Engineering/Operations and the RTA team

To be the senior point of contact on-site for escalation purposes to the Serco Safety, Assurance and Environment (SAE)

To be the senior point of contact on-site for escalation purposes to the Contractor

To be the senior point of contact for escalation purposes to the Serco Protection and Planning (P&P) team

To provide timely reports and updates to the Serco Engineering/Operations team and the RTA team

Provide strategic technical input as required

Review, advice, educate and assist the Contractor with PTW/PTE process

Review, advice, educate and assist the Contractor with ACCA process

Assist in obtaining RTA approvals when necessary to assist the Contractor

Continue reviews of the Contractor’s programme against progress

Key interface between Serco Maintenance team for Civil & Track Systems for system upgrades and enhancements

Key interface between RTA RMD for Civil & Track Systems for system upgrades and enhancements

Handover/handback of the assets should be coordinated by project managers, ensuring correct documentation, training, spares are supplied where required

Quality of work verification to be carried out by the project managers

Recommend to the Engineering Interface Manager priority for works where a clash may exist

Hold regular meetings to align the maintenance and Expolink teams

HSQE Responsibilities and Information Security Responsibilities

To be aware of, and play an active role in the development and implementation of the Integrated Management System and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements, to ensure that these are implemented within their area of responsibility

Understanding of personal responsibilities and contribution, and those of their staff (including subcontractors) in achieving compliance with the Integrated Management System and Competence Management System requirements, control measures and legal requirements by contributing to, or leading environmental impacts and aspects assessments, job safety analysis, information security risk assessments and competence assessments within their area of responsibility. Ensure that the results of such assessments are embedded in management systems, that these systems are communicated to those affected. Ensure that staff understand them and the potential consequences of departure from the arrangements in place

To exercise a personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions and promote the same within their area of responsibility

To use safety equipment (including PPE) as required and intended and observe that this is also enforced within their departments and among subcontractors and third parties working in Serco’s controlled premises/systems

Ensure that a good HSQE and Information Security culture is promoted within their departments and among their peers, subcontractors and third parties

Lead by example and ensure that ways to conserve energy, water and resources and minimise the generation of waste are identified within their area of responsibility

Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental

Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties

Conduct regular reviews on the HSQE and Information Security Performance within their departments and seek ways to continually improve

Carry out regular health and safety tours and inspections

Essential technical and professional skills , knowledge and qualifications

Knowledge

Ideally a degree or higher diploma in Civil Engineering discipline or equivalent

Professionally qualified with membership in a recognised engineering institution

Skills

Must be a skilled manager in communicating, motivating and developing staff

Must be politically incisive in communicating effectively with government agencies, board members, clients, media/ press, contractors and staff

Highly motivated and flexible to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies

Ability to think laterally and analyse and assess a range of information

Ability to multi-task and analyse situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardising human safety, quality and the committed performance targets

Ability to deal with environmental issues relates to civil and track, building structures and landscaping

Thorough understanding of all aspects of safety issues related to railway operations and maintenance

Experience

Minimum 3 years of relevant working experience in the maintenance of civil and track assets covering mainline and depot power supply rail, traction bonding, tracks, lineside drainage system, building structures and landscaping

At least 2 years of supervisory and management experience with the ability to manage a line maintenance and technical support team with an aim to minimise the system unavailability and asset life cycle costs of the civil structures, tracks, power supply rails and landscaping

Experience in maintenance planning, preparing maintenance budget, maintenance plans and procedures, technical specifications, safety and quality plans and procedures as required

Additional/special features of the role

Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards

Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy

To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities

Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment

Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.