Regional Operations Manager in Southern, United Kingdom
Regional Operations Manager Southern/Lne
Position: Regional Operations Manager
Division: Rail Services
Location: UK Mobile
Reporting to: Head of Plant Operations
Post Deputy: Assistant Regional Operations Manager
Purpose of the Role
To manage and be accountable for all operational aspects associated with the safe, timely and cost-effective delivery of all the equipment and contracts delivered by the Plant division of Rail Services. Ensuring that machines and staff perform to the highest possible standards to maintain Colas Rail as the company of choice for our Customer. Ensuring that safety and performance KPI¿s are met and budgetary targets are delivered and bettered
Key Success Measures
- Safety & Ethics- Support the implementation of the Business Conduct Guidelines, Colas Rail Limited Safety, Health, Environment and Quality (SHEQ) strategy, associated actions and resulting initiatives, to deliver continuous improvement in all areas.
- Excellence- Ensure work is carried out with a continuous view to profitability and efficiency and look after our shareholders by guaranteeing that they see value for money and a profitable business. Quality is key to competitiveness. Take responsibility for delivering on time and on budget a high-quality product or service, which Colas Rail can take pride in.
- People- Demonstrate respect for colleagues, our clients and the environment in all areas of work.
Key Areas of Responsibility & Accountability
- Manage the P&L for your part of the overall contracts, ensuring that all your team know their role in the process. You need to understand the costs that you are accountable for and that these are in line with budgetary requirements. Follow the monthly CVR and finance process to support the above, flagging any issues to the Head of Plant Operations.
- Responsible and accountable for the delivery, Safety, Performance & Cost your part of the Colas Rail contracts and liaise with clients to ensure the contracts delivery and operational requirements are fully met.
- Through customer and planning department liaison, ensure that all critical works are adequately resourced, planned, and delivered and where appropriate arrange suitable representation from Colas at pre delivery planning and site visits.
- Identify any potential innovative procedure or process that could be developed and adopted to improve performance, output, or delivery quality to provide a world class service to our customers.
- Ensure you and your front-line team comply with the current requirements to deliver staff briefings, carry out safety tours and site visits producing quality reports for each such event where appropriate.
- Identify key customer contacts in your delivery region and through periodic meetings ensure that all customer concerns are identified and satisfactorily closed out. In this context ¿customer¿ could be Network Rail or work owner such as any principal track renewals contractor utilizing Colas OTM¿s
- Be knowledgeable of all budgetary financial targets for your designated contract and manage all equipment and staff costs to optimize the operating margins in your contract.
- Whilst you are accountable for your designated region, you must be aware that you are part of a bigger picture, and all designated areas of the contract build together to ensure delivery and success. As such, you will support all contracts within Rail Services and recognise your part overall, through collaboration with your peers and colleagues.
- The above does not limit your duties and the Company may require you from time to time to undertake any work within your capabilities and capacity
Role Specification
The ideal person would:
- Always have safety as the primary consideration in all aspects of delivering and managing the people, process, and equipment in Colas Rail.
- Have extensive experience and knowledge of OTM planning, delivery, and operations.
- Be able to lead a team and motivate all team members.
- Have an enquiring mind which does not accept the status quo and is prepared to challenge the way things are carried out to develop people, systems, and equipment.
- Fully understand the requirements of any contracts they are responsible for delivering.
- Be assertive, confident, and fair when dealing with any staff issues.
- Have a sound knowledge of the current requirements to manage all staff to minimize the effects of fatigue during the working week.
- Be a proven team player with a logical searching mind
- Have accident investigation experience.
- Have a thorough understanding of railway operations and rules & regulations.
- Demonstrate a personal ambition and desire to succeed.
- Remain focused and driven especially in challenging times.
- Work effectively to display and promote a ¿one team¿ approach.
- Champion, support and deliver change to improve the service we provide to our customers.
- Listen and respond to the needs of our clients and build and maintain a positive relationship with them.
- Develop pragmatic solutions to complex issues that could change the way we do things.
- Implement robust succession plans at all supervisory levels in their team
- Adapt to any organisational changes which may happen through business needs.
- Have extensive experience and knowledge of OTM planning, delivery, and operations
- Demonstrate confidence to deal with all customers in good times and in times of conflict or dissatisfaction ensuring that their expectations are understood, and any issues resolved.
- Have a good geographical knowledge of the railway network and infrastructure
- Be experienced in making tough decisions in challenging situations to safely and cost effectively deliver to the customers¿ requirements.
- Be in possession of a clean road vehicle driving license
- Demonstrate a desire to continue with personal professional development and training
- Be in possession of an in date Personal Track Safety (PTS) certification.
- Carry out any other reasonable duties as required from time to time
About Us
Joining Colas Rail UK provides the opportunity to not only establish yourself within one of the rail industrys biggest and most prestigious, multi-disciplined contractors, providing you with a springboard that can take you career to new heights.
We take pride in nurturing talent and providing opportunities for you to unlock your potential at whatever stage you are in your career. We encourage cross-collaboration and innovation and if you are interested in learning Colas Rail will enable that.
Everyday we work together safely to solve real problems, with a shared goal of enhancing the Infrastructure and Logistics which is key to the UK Rail Network and wider Supply Chain. Everyone here has a voice and we encourage all to speak up, discuss their ideas and implement them.
We are always looking for passionate people to join our business and with several bases across the UK, there are plenty of opportunities to join our vibrant, creative, and diverse teams.
Colas Rail hold three core values: Caring, Sharing and Daring. We take care our of our employees, always ensuring safety is a top priority and we nurture our collective wellbeing. We share a passion for what we do, celebrate our achievements and value high standards like nowhere else. We dare to take on new challenges, we are one of the international leaders in our industry. We keep on innovating, expanding, and conquering new markets.
The performance of Colas Rail UK is dependent upon improving and developing the skills and abilities of all employees, and our Equal Opportunities Policy, above all else, aims to achieve this objective.
Behavioural Skills
- Engage and Care- Engage and stay close to our client. Provide sustainable solutions that you truly care about and join us in having an impact on the Infrastructure of the UK.
- Execute and Share- Share our joint passion for the important work executed every day at Colas Rail. Share in our success, our diversity, our development and execute our project plans.
- Energy and Dare- Display the energy of a leader, champion your teams. Dare to think innovatively and explore new horizons.
Colas Rail in the United Kingdom values and encourages diversity in our workforce, regardless of background, disability, age, religion, or gender. As part of our aim to deliver quality services, we are committed to promoting equality and eliminating discrimination. We will create a workforce that is reflective of the communities we work and live in.
We are committed to the Disability Confidence Scheme, and as such we operate a Guaranteed Interview Scheme. If you are a disabled candidate and have the skills, and or the experience for the job we will interview you. Just let us know in your application form. If you require adjustments or would like to discuss how we can best facilitate your candidate journey, please reach out to us.
Recruitment agencies
Colas Rail currently works with a number of approved recruitment suppliers. We will therefore not consider CVs or speculative proposals from any other agencies. Recruitment agencies not currently approved as preferred suppliers are kindly requested not to submit speculative CVs to any part of Colas Rail.