Customer Sales Level 3 Supervisor in Broxbourne, Hertfordshire, United Kingdom

Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.

Customer Sales Level 3 Supervisor

We have an exciting opportunity for a Customer Sales Level 3 Supervisor to join the team at Broxbourne Station on a permanent basis.

Role and Accountability

You will supervise a team who are driven, and committed to exceeding customer expectation at all times. You will be involved in driving sales, whilst demonstrating a desire to achieve sales targets and incentive schemes. In addition, you will ensure that ticket vending machines and ticket windows are maintained and operational. You will process sales transactions, adhering to the company Cash Regulations Policy. There will be an element of period end accounting involved in this.

Experience, Knowledge and Qualifications Required

You need to be confident, enthusiastic, and flexible with a 'can do' attitude towards your work. You will need to be able to work well under pressure and be ready to assist our customers with any queries or help they need. This role can be physically demanding.

Shifts cover 7 days a week with both early and late shifts forming part of the roster. The working week is 35 hours. All applicants need to be able to work the full roster.

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:

· Genuine … be welcoming, customer-centric and respectful

· Professional… be solution-oriented, accountable and delivering to promises

· Proactive … be progressive, innovative and decisive

· Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!

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