Analysis & Attribution Manager in London, Stratford, United Kingdom
Be part of something rewarding, by joining Greater Anglia you’ll be helping our customers get from A to B. With a staff of over 2,500, we operate a busy commuter service from London Liverpool Street to destinations across the east of England.
Analysis & Attribution Manager
We have an exciting opportunity to join our HQ Performance Team based in Stratford (London) at an exciting time for Greater Anglia.
Role and Accountability:
This role is central to the ongoing drive to improve performance throughout the business by providing accurate data, reporting and analysis, as well as leading the small team of Delay Attribution Resolution colleagues who work closely with Network Rail to ensure the accurate and timely attribution of all delay causing incidents.
Experience, knowledge and Qualifications Required:
A core requirement of this role is that the applicant needs to be able demonstrate the ability to build and maintain performance analysis and reporting that empowers the business to make more informed decisions relating to performance issues and improvement. Ideally, candidates will have experience in the field of dashboard creation and management, and knowledge of or experience with Six Sigma or Lean Performance improvement tools.
The role requires excellent excel skills along with a demonstrable experience in analysis and data manipulation. It also requires a solid understanding of all elements of data associated with train running including PPM, On Time, delay incidents and lateness.
*Please note vacancies can close earlier due to high influx of candidate applications*
To succeed in this role, we are looking for people who can bring our four behaviours to life in your everyday work:
· Genuine … be welcoming, customer-centric and respectful
· Professional… be solution-oriented, accountable and delivering to promises
· Proactive … be progressive, innovative and decisive
· Inclusive … be connected in your thinking, empathetic and promote diversity
Greater Anglia can offer you a great work/ life balance alongside a generous salary. If learning, developing and growing your career is as important as great benefits such as free travel, pension, family discounts, childcare vouchers and cycle to work scheme, then apply now, and see what we can do for you!
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