Software License Manager in Milton Keynes, South East, South East, United Kingdom
To lead, manage and deploy the Software Management policies and processes across Information Management (IM), optimise software asset investments and minimise overall risk.
To lead, manage and deploy the Software Management policies and processes across Information Management (IM), optimise software asset investments and minimise overall risk. The role will be aligned to the principles of the Service Transition elements of Information Technology Infrastructure Library (ITIL).
1.Responsible for the strategic roadmap for Software Licence Management including reviewing proposals for renewals and new services. Responsible for the day to day management of the Software Licence Management Team
2.Lead the development, deployment and maintenance of the Software Asset Management policies, processes and procedures across all aspects of the asset lifecycle in IM, minimising the risk of change to Configuration Items. Use ITIL as a framework and partners, such as Gartner as a benchmark, making continual improvement a BAU practice
3.Be the Information Management liaison/owner for all formal Software asset audits including the ownership of the tools and processes within Licence Management
4.Accountable for establishing, influencing and maintaining the governance of the processes regarding the tracking and use of Software Assets and co-ordinating regular audits with Configuration Owners to verify the accuracy of the Software Configuration Management database (CMDB)
5.Work with all customers, IM architecture and project teams to support the procurement, configuration, deployment and destruction of software so that we are making the most out of our current software assets, and not acquiring new software assets unnecessarily
6.To own the Software Licence Management Risk Register identifying proactively and
mitigating risks that could impact the operational, reputational or commercial expose the client.
7.Work with all customers, IM architecture and project teams to support the procurement, configuration, deployment and destruction of software so that we are making the most out of our current software assets, and not acquiring new software assets unnecessarily
8.As the Subject Matter Expert (SME) lead negotiations relating to Software Licence Management including strategy, efficiency and continual service improvement.
Essential
- Proven demonstrable experience in Software Licence Management as a subject matter expert
- This role is aligned to the ITIL framework, therefore ITIL v3 (or later) qualified to Service Transition
Lifecycle/Capabilities (Intermediate Level) or equivalent experience
- Understanding of Software Licence risk management
- Experienced team leader/manager
- Lead the function as a subject matter expert as part of a hybrid delivery model
- Commercial forecasting experience > £5m
- Excellent commercial and service negotiation skills
Desirable
- Understanding of mainframe and distributed systems environments
- Good understanding & experience of using CMDB and Service Management tools such as Assyst, Remedy, etc
- ITIL v3 (or later) qualified to Manager/Expert level or equivalent experience
- Demonstrates a good working knowledge of organisation policy framework, management
structures and reporting procedures
- Implementation of a SAM Tool & Processes
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