Job title: Assistant Capability Manager – Source to Contract
Salary: £40,000
Grade: Band 2
Contract type: TfL
Reference: 4162
Team: P&C Group Capability
Contract details: Permanent/ Full Time
Location: Palestra
Application closing date: 13th May 2026
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period.Hybrid working arrangements can evolve subject to business requirements.
About the role
Transport for London is looking for an Assistant Capability Manager – Source to Contract (S2C) to support the ongoing development and continuous improvement of Procurement & Commercial capability across the organisation.
This role sits within the Procurement & Commercial Capability team and plays a key part in ensuring that S2C processes, tools, and governance frameworks are practical, effective, and aligned to TfL’s legal, commercial, and social responsibilities. You’ll work closely with Capability Managers, operational teams, and wider Group Services to help ensure Source‑to‑Contract processes are fit for purpose, consistently applied, and continuously improved.
What you’ll be doing
- Support the continuous improvement of Source to Contract processes, ensuring clear accountabilities, governance, and alignment across TfL.
- Use commercial S2C systems confidently to support sourcing activity, evaluation, reporting, and data extraction.
- Support user testing, process configuration, and system adoption, helping ensure new or improved solutions land effectively with end users.
- Carry out process mapping and impact assessment, understanding how changes affect areas beyond Procurement & Commercial.
- Run reports and dashboards against agreed performance metrics, highlighting compliance, risks, and opportunities for improvement.
- Translate data into clear commercial insight and actionable recommendations, not just reporting.
- Work closely with stakeholders across Procurement & Commercial, Business Services, Tech & Data, Finance, Legal, and HR to resolve issues and improve process efficiency.
- Support the development of guidance, standards, training materials, and communications to embed best practice.
- Contribute to benchmarking activity, ensuring TfL’s S2C processes reflect industry best practice.
Essential experience and skills:
- You’ll bring practical experience and a strong understanding of Source to Contract activity, coupled with the confidence to work across a complex stakeholder environment.
- Hands‑on exposure to procurement, sourcing, tender evaluation, or contract award activity.
- Practical, confident use of commercial Source‑to‑Contract systems (e.g. SAP Ariba or similar).
- Experience supporting process improvement, user testing, and system or process adoption.
- Ability to translate data into insight, drawing clear conclusions and recommendations for stakeholders.
- Experience in process mapping and understanding cross‑functional impacts beyond Procurement.
- Good knowledge of the procurement and commercial lifecycle and public‑sector governance.
Desirable:
- Experience in regulated or public‑sector environments.
- Exposure to infrastructure, CAPEX and OPEX environments.
- Knowledge of continuous improvement methodologies.
- Experience in change management
Application Process
- Please apply using your CV only
- Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
- PDF format preferred and do not include any photographs or images
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 29/30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers - Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.