Premises Maintenance Officer - Electrical (Asset Operations Officer)

Key Information

Job title: Premises Maintenance Officer – Electrical (Asset Operations Officer)
Salary: Circa £39,000
Grade: (Band 2) Contract type: TfL Reference: 4500
Team: Asset Operations Premises Directorate: Chief Operating Officer
Contract details: Full-time Location: Victoria, London SW1

Application closing date: 09 July 2026 @ 2359

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Overview of project/role

Asset Operations: Premises at TfL are operational sites across the transport network where infrastructure, facilities, and engineering systems are actively managed, maintained, and kept safe to support day to day transport services.

TfL’s Victoria Coach Station has been at the heart of London’s transport network since 1932, welcoming generations of travellers through its iconic Art Deco facade. Originally built to serve a growing demand for long-distance coach travel, the station has evolved into one of the UK’s busiest and most important transport hubs. Today, it handles millions of passengers annually, connecting them to destinations across Britain and Europe via operators like National Express, Megabus, and Flixbus. Just a short walk from Victoria rail and Underground stations, the site blends historic character with modern logistics, making it a uniquely challenging and rewarding place to work.

As a Premises Maintenance Officer – Electrical (Asset Operations Officer), you’ll be responsible for delivering both reactive and planned preventative maintenance across Asset Operations Premises assets, including Victoria Coach Station, acting as the electrical discipline lead within the maintenance team. You’ll provide expert guidance to ensure the right actions are taken to maintain safe, efficient, and reliable asset performance.

Working alongside other discipline leads, you’ll help maintain statutory compliance across premises assets, managing delivery through both in-house teams and external contractors. You’ll build and maintain strong working relationships with the supply chain to support the day-to-day delivery of operational facilities management activities across your allocated sites or region.

You’ll play a key role in ensuring that premises assets are safe, fit for purpose, and maintained to a consistent standard, delivering a high-quality, customer-focused service across the network.

Key Accountabilities

• Deliver day-to-day operational maintenance activities across allocated sites, working with in-house teams, suppliers, and contractors to provide a cost-effective, responsive, and resilient service
• Drive operational performance improvements across the region, contributing to the achievement of key service and scorecard objectives
• Ensure compliance with statutory and legal obligations, acting on behalf of the Network Management Directorate to uphold health and safety and asset maintenance responsibilities
• Build and maintain strong stakeholder relationships, including coach and bus operators, ensuring TfL is easy to work with
• Provide operational input into projects and schemes, supporting efficient delivery and high-quality outcomes across the asset lifecycle
• Oversee minor works and events, carrying out site checks to ensure quality standards and accurate validation of completed works
• Promote collaborative working and knowledge sharing to strengthen capability and consistency across the team
• Develop a strong understanding of the network, proactively managing risks, identifying opportunities, and supporting an improved customer experience
• Support incident and emergency response, helping to maintain safety, minimise customer disruption, and protect assets
• Act as a key point of contact for stakeholders, attending site as required to support operational delivery
• Participate in an on-call rota to support out-of-hours operational requirements

Skills, Knowledge & Experience

Skills

• The ability to work as part of a team and alone without direct supervision outside normal office hours (Essential)
• Practically minded and able to turn your hand to many tasks with common sense and enthusiasm (Essential)
• Good organisational and planning skills being able to prioritise and complete work to high standard. (Essential)
• Use of testing equipment, hand & power tools (Essential)
• The ability to think broadly to produce workable resolutions to the day-to-day maintenance issues and make recommendation (Essential)
• Well-practiced communication skills, both oral and written, with the ability to interact with other skilled trade professionals, stakeholders & customers (Essential)
• Ability to implement health and safety requirements and ensure compliance by contractors. (Essential)
• Use of Asset Management Systems & Microsoft Office products such as Outlook, Word and Excel (Desirable)

Knowledge

• Level 3 NVQ Diploma in Electro technical Services (Electrical Maintenance) (2357-23) or equivalent (Essential)
• Level 3 Award in Electrical Wiring Regulations BS7671:2018 or JIB Graded Approved Electrician in Installation and/or maintenance (Essential)
• An excellent understanding of Health, Safety & Environmental legislation including statutory duties (Essential)
• Knowledge of Asset Management Systems (e.g. Concept, Maximo, SAMIS) (Desirable)
• Specialist knowledge of Building Services with a strong mechanical and Electrical maintenance background (Essential)
• Substantial experience as a Mechanical Technician, Building Services Technician or Senior Maintenance Technician within the plant room environment with working experience of planned preventive maintenance, fault finding and repair (Essential)
• Professional membership with appropriate construction / health and safety industry bodies (Desirable)
• Level 3 Award in Initial and Periodic Inspection and Testing of Electrical Installations (2391-52) (Desirable)
• Level 3 Certificate for the Inspection and Testing of Electrical Equipment (2377-12) (Desirable)
• Knowledge of electrical standards and approved codes of practice (Essential)

Experience

• Previous electrical experience working in a similar Electrician type role including; lighting, wiring, alarm / door entry systems (Essential)
• A good general background/experience in basic premises’ maintenance including pluming, decorating, carpentry, building fabric repairs (Essential)
• Working in a busy and varied front-line operational station (Desirable)
• Working with contractors to deliver to work packages including actively monitoring Risk Assessments/Method Statements (RAMS) to ensure meeting Health and Safety legislation. (Desirable)

Application Process

• Please apply using your CV
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV
• PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30 days annual leave plus public and bank holidays
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.