Sales & Business Development Manager
Sales
Contract
Reference: 322312221
Type: Contract
Position: Sales & BD Manager – Rail Ticketing & Mobility (MENA)
Location: United Arab Emirates
Industry: Transport and Rail
Location: UAE (with frequent travel across the region)
Overview
A leading provider of mobility, ticketing and revenue collection solutions is seeking an experienced International Sales & Business Development Manager to drive growth across the GCC and North Africa region.
This role is focused on expanding the company's presence within public transport, smart mobility, fare collection, digital payments and intelligent transportation systems. The successful candidate will be responsible for identifying new opportunities, developing strategic customer relationships, leading complex bid pursuits and delivering sustainable revenue growth.
Key Responsibilities
Business Development & Sales
- Drive sales growth across mobility, ticketing, automated fare collection and digital payment solutions.
- Identify, qualify and develop new business opportunities with transport authorities, operators, system integrators and technology partners.
- Build and maintain a long-term sales pipeline across the GCC and North Africa region.
- Develop and execute account strategies to maximise order intake and revenue growth.
- Lead business development activities from opportunity identification through to contract award.
- Support the preparation, negotiation and closure of commercial proposals and contracts.
- Monitor market trends, customer needs and competitor activity to support business strategy.
Account Management
- Develop and maintain relationships with key public transport authorities, operators and strategic partners.
- Act as a trusted advisor to customers on fare collection, ticketing, revenue management and passenger experience solutions.
- Support customer retention, service expansion and long-term account growth.
- Ensure effective coordination between customers and delivery teams throughout the sales lifecycle.
- Maintain accurate sales forecasts and pipeline reporting.
Bid & Commercial Leadership
- Lead complex bids and capture activities for major transportation opportunities.
- Work closely with bid management, engineering, finance, legal and procurement teams to develop competitive solutions.
- Ensure all commercial activities comply with governance, financial and risk management requirements.
- Participate in governance reviews and approval processes for strategic opportunities.
- Support structured decision-making throughout the commercial lifecycle.
Market Engagement
- Represent the organisation at industry conferences, exhibitions, customer events and business forums.
- Develop relationships across the wider mobility ecosystem, including operators, regulators, smart city stakeholders and payment providers.
- Promote innovative solutions in ticketing, fare collection and revenue management.
- Gather market intelligence and identify emerging opportunities.
Internal Collaboration
- Work closely with regional and global stakeholders to develop winning strategies and proposals.
- Support business reviews, forecasts and sales reporting activities.
- Collaborate with sales operations teams to maintain CRM systems and pipeline data.
- Contribute to a high-performance commercial culture focused on growth and customer success.
Candidate Profile
Experience
- Minimum 10 years' experience within mobility, transportation, ticketing, fare collection, smart mobility or related technology sectors.
- Proven track record in international sales and business development.
- Demonstrated success in winning new business and delivering measurable sales growth.
- Experience working with transport authorities, operators and technology partners across the GCC.
- Strong understanding of fare collection, revenue management, digital payments or intelligent transportation systems.
- Experience managing complex bids, tenders and capture activities.
- Strong commercial negotiation and contract management skills.
- Experience operating within matrix and cross-functional organisations.
Education
- Degree qualified in Business, Engineering or a related discipline.
Skills & Competencies
- Excellent relationship-building and networking abilities.
- Strong presentation, communication and influencing skills.
- Strategic thinker with a commercial mindset.
- Ability to manage multiple stakeholders and opportunities simultaneously.
- Strong understanding of regional transport markets and business culture within the GCC.
- Results-driven with a focus on order intake, revenue growth and customer satisfaction.
Languages
- Fluent English is essential.
- Arabic is highly desirable.
- French would be advantageous.
Ideal Background
Candidates may come from organisations involved in:
- Automated Fare Collection (AFC)
- Account-Based Ticketing (ABT)
- Revenue Collection Systems
- Smart Mobility & MaaS
- Rail & Metro Systems
- Bus & Transit Technology
- Intelligent Transportation Systems
- Digital Payments & Transit Payments
- Transportation Technology Integrators
ewi is committed to equality in the workplace and is an equal opportunity employer. ewi is acting as an Employment Business in relation to this vacancy.