Franklin + Andrews
Our Clients
Fundamentally our customers want us to become an extended part of their own organisation, there to control capital, commercial and contractual impact to the delivery of their assets.
To do this we must develop a fundamental understanding of our customers’ business processes, their business environment and the challenges they face.
A primary aim of our corporate plan is to develop long-term relationships with our Customers; getting to know them really well and learning to approach them in a way that provides us with a true understanding of their business. Only by doing this are we able to match what we do well, to the real needs of our Customers, enabling us to provide them with a superior level of service which they deserve and expect.
Our approach is totally customer focused. We apply best practice and innovation to ensure we deliver ‘real value for money to our customers through:
Driving Value: Delivering solutions which achieve all aspects of the business model
Innovation: Applying innovative technology to maximise benefits & sustainability
Knowledge: Providing strategic advice on all aspects that have a commercial impact on a built asset throughout its life
Understanding: Really getting to know our customers’ needs and objectives
Experience: An unrivalled depth of experience and expertise derived from successfully delivering complex projects of all types and size around the globe
Our People: Providing the very best people who are experienced and skilled in our Customers’ market sectors
Our Teams: Developing integrated teams with a consistently exceptional attitude and behaviour
Leadership: Experienced and skilled leadership to optimise effectiveness
and achievement
Our drive for continuous improvement embraces customer feedback, open communications, teamwork and trust, all built on our conviction to work with the best we must ‘Be the Best’.