Rail Freight Account Manager

Purpose of the Role

To support the Rail Services Freight division and the Head of Rail Freight Logistics. Managing client expectations, costs, profitably and delivery of key contracts achieved through an ability to communicate effectively and to monitor business in depth with a view to further potential business development.

Key Success Measures

• Safety - Support the implementation of the Colas Rail Limited Safety, Health, Environment and Quality - SHEQ strategy, associated actions and resulting initiatives, to deliver continuous improvement in all areas.
• Profitability - Ensure work is carried out with a continuous view to profitability and efficiency and look after our shareholders by guaranteeing that they see value for money and a profitable business.
• Quality - Quality is key to competitiveness. Take responsibility for delivering on time and on budget a high quality product or service, which Colas Rail can take pride in.
• Respect - Demonstrate respect for colleagues, our clients and the environment in all areas of work.

Key Accountabilities

• First point of contact for our established Commercial freight clients
• Effective and precise Account Management of Commercial Freight clients by working closely with internal Commercial, Finance, Rostering and Planning departments
• Manage and maintain relevant information to support all internal commercial and financial departments for financial cost control
• Review and check revenue/applications for payment and invoices as appropriate
• Cost management of resources in line with commercial freight flows e.g. labour, hotels, taxis, fuel & Traction and Rolling Stock leases and hires.
• Work closely with internal finance department to manage cash flow of contracts including cash receivable from clients and payments due to suppliers.
• Bid and Contract review as part of any contract retention or potential business development
• Identify and implement cost savings with Planning, Engineering and Operations Managers
• Assist with the sales pipelines to ensure opportunities are appropriately managed
• Any other reasonable duties as required from time to time.
• Prepare presentation packs and attend customer review meetings.

Person Specification

The job holder will have:

• A thorough knowledge of contract delivery and cost control administration.
• Organizational ability with proven communications and motivation skills. Ability to meet tight reporting deadlines.
• Ability to express views and explain concepts to clients, suppliers and colleagues.
• Good and proven negotiating skills
• A comprehensive understanding of contract reporting methodology including an in depth commercial and financial performance management.
• Proactive self-starter with the ability to constantly improve standards.
• Flexibility and ability to travel extensively throughout the UK to maintain client relationships

Behavioral Skills

Energy - Get up and go attitude of a leader
Energise - Lead, manage and inspire my team
Edge - Maximise my personal edge
Execute - Make things happen
Engage - Stay close to the client

Colas Rail in the United Kingdom values and encourages diversity in our workforce, regardless of background, disability or gender. As part of our aim to deliver quality services, we are committed to promoting equality and eliminating discrimination.

Recruitment agencies
Colas Rail currently works with a number of approved recruitment suppliers. We will therefore not consider CVs or speculative proposals from any other agencies. Recruitment agencies not currently approved as preferred suppliers are kindly requested not to submit speculative CVs to any part of Colas Rail.