Rail Fares and Ticketing Analyst

Transport Strategy - Transport for Greater Manchester

Salary: from £39,360

Contract: Permanent

Working Hours: Full Time

Application Deadline: 11.00pm 5th Dec 2023

Are you seeking an opportunity to become part of a pioneering project, looking to utilise your analytical skills to shape the role of Rail in a rapidly growing city region?

We are seeking a Fares and Ticketing analyst who is passionate about putting their skills into effect working as part of our evolving and dynamic Rail Directorate.

Your role

As a fares and ticketing analyst, you will be directly involved in helping deliver the unprecedented trailblazer deal, which is looking to integrate Rail into Greater Manchester ‘Bee Network’ by 2030.

More specifically, using data on Rail fares and ticketing, you will report and analyse on trends to help shape proposals about how fare structure should look for Greater Manchester and how ticketing can be simplified to connect Rail to our other modes of public transport.

Working alongside the Senior Rail Integration Manager, you will be working with a forward thinking individual who will provide you with a prime opportunity to shape this new and exciting role for yourself. Please follow the link to the role profile.

Who are we?

The Fares and Ticketing Analyst Role sits within our Rail team at TfGM, which is a team that have always been dedicated to delivering the best possible outcomes for Greater Manchester’s residents when it comes to rail.

Now, more than ever, it is the most exciting time to join this growing team. Through a new partnership with central government and leadership from GM’s Mayor , our rail team are driving an unprecedented change for Rail. This involves taking more control of unreliable local services, connecting Rail to our other modes such as Metrolink and Bus through the establishment of the Bee network and accelerating fares and ticketing integration, which will allow Greater Manchester’s residence to have simplified ticketing options that are convenient and affordable.

What you’ll bring

We are looking for an individual who has had experience managing a programme of work and has worked with consultants to produce a strategic document or business case.

You will also have the ability to prepare complex information clear and concisely for presentation and in writing to a variety of audiences with the ability to Understand rail data analysis techniques providing creative solutions to problems. Is able to demonstrate your understanding of the rail industry, including the role of different partners and how they inter-relate.

You will have worked worked in a partnership and have a track record of making positive contributions to work teams.

What we can offer you ?

• A salary of £39,360 - £43,817 per annum depending on experience
• 28 days holiday per annum (plus bank holidays)
• Flexible and hybrid working options to promote and support a good work/life balance
• Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary
• Defined benefit pension scheme with Employers’ contribution of 20.4% plus life cover of x3 your salary and options to increase your pension contribution.
• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
• We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

For more information on working for TfGM including details on our Guaranteed Assessment scheme please visit our website.