Customer Support Apprentice

Felixstowe

£12,000 per annum

Are you hungry to find an apprenticeship with an established organisation where your career can grow?

Due to our Client’s growth, and plans to expand the business further, Ganymede are recruiting for an Apprentice within Customer Support, to grow with the organisation.

If you are looking for an organisation and role that will both value and challenge your development, in an environment that places ‘enjoyment’ at the heart of what they do, then continue reading.

The Role

This position will be to start ASAP!

Interviews will be held on 6^th October!

The role is Monday to Friday (37-hour week) based in Felixstowe, where you’ll be carrying out administration duties concerning the fulfilment of containers on freight. You’ll be responsible for liaising with customers to ensure bookings are placed on the system, customers are issued with relevant reference numbers and receive confirmation of arrivals and departures. You help with stock management as per the customer requirements and you will work closely with the Customer Service Team and Delivery Manager to ensure containers are filled to maximum capacity.

The company will expect you to complete an NVQ Level 3 in Business Administration, and then you can push your career in any direction within the organisation!!!

The Company

This organisation has achieved its status as one of the fastest growth businesses within their sector through its focus on its people and their efforts to exceed the expectations of their customers.

Their belief is that to enjoy your work in a safe and secure environment is the critical aspect in this organisation’s delivery of operational excellence.

Hard work and professionalism are a given, but you will be joining a business that understand this is best achieved where its teams are engaged and empowered in their roles.

Rewards and Benefits

An attractive total reward package is available comprising

• Starting salary of £12,000 per annum
• Opportunity to gain an NVQ Level 3 in Business Administration
• 25 Days annual leave + Bank holidays
• Excellent company pension

About You

You will be hungry to push your career forward with an award-winning organisation! Pushing to dizzy new heights! You must have strong attention to detail and organisational skills to ensure bookings are accurate and arranged in a timely fashion.

• This is a fast paced role so you must have the ability to prioritise and multi task whilst ensuring accuracy of the work they produce.
• You will need good communication skills as they will be dealing with requests from customers and suppliers on a daily basis.
• You must be able to meet deadline to ensure containers are filled.
• You must also be competent with Microsoft Office Suite.

Next Steps?

If you are interested to learn more about this opportunity, please press “APPLY” or send your CV to <email address removed>

Ganymede Solutions specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website.

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