Loco Technician – Hagen or Weferlingen

PRIMARY FUNCTION

To conduct locomotive maintenance tasks to a high standard of quality, based on clients recommended practices and customer requests.

• Consistently deliver high standards of engineering workmanship for client and its customers.
• Proactively maintain the customer’s locomotive fleet to ensure safe and reliable operation.
• Respond to the customer’s unscheduled events in a rapid & efficient manner.
• Complete and maintain all relative documentation in an accurate and timely manner
• To build productive and effective working relationships with Company staff and customers.
• To contribute to the delivery of customer satisfaction and provide feedback on possible additional work arising to identify and develop new sales or products.
• Work under the direction of Workshop Team Leader to complete daily assignments
• Adhere to and comply with the Company’s Quality, Health and Safety and Environmental Policies at all times.
• To participate in the Company appraisal process maintaining at all times the levels of professional competency laid out in this Job Description.

DIMENSIONS

Financial / Budget Accountabilities

• Credit Card limit: no card required
• Purchasing limit: not applicable

Core Competencies / Technical Requirements

Essential:

• Relevant experience gained in a similar position
• Proven track record of working effectively with Diesel engine technology, associated systems and controls
• Familiar with Company products
• Excellent communication skills
• Ability to meet people with ease and confidence, understanding and accommodating the needs of the customer.
• Ability to self-start and proactively deliver the service.
• Able to work in a flexible manner to accomplish assigned tasks
• Willingness to develop competences and expertise to become well rounded in all maintenance tasks
• Well organised with a thorough, disciplined and detailed approach to task completion
• Able to work to a high specification in order to improve and maintain quality
• Non-confrontational when handling or involved in conflict situations
• A logical, analytical and objective approach to problem solving and fault diagnosis
• Understanding and mitigation of Risk
• Ability to work on locomotives in railway sidings, depots and operational sites

Desirable:

• Approved to carry out Safety Critical Work
• Foreign language skills
• Locomotive driving

Qualifications

Essential:

• German professional training and education in the field of industrial maintenance, mechatronics.
• Safety Critical Competence (Company Assessment)
• Valid Driver’s license

Desirable:

• Fork Lift License
• Crane Operation
• Jack operation

Interfaces / Contacts

Internal

• Engineering Services Team
• Material Controller
• Quality Improvement and Assessment Team

External

• Health and Safety Representatives
• Rail related authorities as necessary

PRINCIPAL ACCOUNTABILITIES

Planning and Organising

• Work with Team Leader for assessing and planning logical order of tasks to be completed
• Ensure timesheets, worksheets and other necessary documentation are correctly completed and presented on time.
• Providing written reports and provide information for line manager and other managers as required
• Record completed tasks in maintenance paperwork and in LTS

Technical / Operations

• Carry out maintenance, repair, overhaul, modification and fault finding activities as necessary
• Participate on the Engineering Services On-Call Roster, providing technical assistance over the phone or in the field as required
• Effectively use client parts catalog and service manuals to create list of parts on any arising work
• Contribute to staff training of coworkers as required/requested
• Work positively with QHSE staff to ensure continuous quality improvement, effective quality audit and resolve customer complaints and queries
• Carry out In process checks / audits in line with Company quality management standards and processes
• To undertake risk assessments and implement appropriate control measures in line with legislation and rail industry requirements.
• To engage in professional development and networking for the purpose of continuous professional & personal development maintaining and developing personal technical competency
• Involvement in general company activities and other such duties as may be requested by the Line Manager, commensurate with the post

Health & Safety / Quality Assurance

• To comply with and promote Company Health and Safety policies and take appropriate responsibility to ensure the health and safety of self and other employees
• To comply with and promote the Company Drugs and Alcohol Policy
• Maintain professional behaviour, setting personal standards which reflect the acceptable standards of the whole organisation at all times
• To recognise, authorise and mentor the execution of safety critical work

NOTE: All employees, in accordance with the Company’s Quality, Health and Safety and Environmental (QHSE) Policy, have an individual responsibility and duty to adhere to the responsibilities laid out in the attached Safety, Responsibility Statement, Document No. SP18.

People Management

• To develop and maintain positive working relationships with coworkers and customers.
• To work effectively and productively with managers and staff of other directorates to ensure customer satisfaction and effective delivery of high quality engineering services.

General

• Off site travel (including international)
• Overnight stays.
• Consistent out-of-hours working.