Commercial Manager

Locations: Derby, Milton Keynes or London

About us

Our vision is to create a truly connected rail network, using deep technology expertise and rail industry experience to deliver game-changing solutions that meet transport challenges across the UK and beyond. Delivering high levels of automation into complex operational environments, we recently integrated our control technology with our own Traffic Management System, a genuine world first.

We are building digital platforms that deliver operational management and decision support to improve the quality of customer journeys across the rail network. Our service offer will continue to grow, taking advantage of cloud, data analytics, edge computing and IT/OT integration. We are a company that is excited by the possibilities offered by technology and driven by improving experiences for passengers globally.

About you

You will be passionate about the benefits technology can deliver for society, the economy and environmental sustainability. Through your breadth of commercial experience, you will be responsible for ensuring that client contract strategies, both pre-contact and throughout the life of the contract, are developed and implemented in harmony with our business strategies, managing the ongoing contract administration to support cross-functional delivery (including subcontracts and engagement with external advisers) and managing commercial engagement with the client – all of which will play a key role in delivering the excellence, assurance and quality required to deliver high integrity systems and drive our success.

You will also:

• Have demonstrable experience of preparing, negotiating, and managing different contract types including fixed price, target price delivery and service contracts, ideally with benefits share or SAAS contracts
• Be confident reviewing, assessing, and negotiating complex external/client commercial terms that recognise the complexity of our sales and delivery
• Be resilient and comfortable developing robust relationships
• Have flexibility in your approach and knowledge, being able to service both supplier and client requirements
• Hold an appropriate commercial qualification

About the role
You’ll be responsible for a range of commercial and related activities, including:

• Understanding the portfolio of client contracts to identify, advise and support day to day decisions, ensuring fit within contract and business strategies
• Providing support to all Directorates, including contract analysis of terms and conditions, preparing responses to bids and proposals, and supporting pre-contract negotiations
• Identifying, assessing, and mitigating commercial risks at both the pre-contract stage and throughout the full contract lifecycle
• Resolving commercial issues as they arise, so that the overall programme, contract, commercial and performance requirements are met
• Ensuring that client contractual commitments are visible, communicated and understood, so that the business can fulfil its commitments and maximise the business’ entitlement when providing goods and services under the terms of the contract
• Advising and providing support on contract variations and claims, such that both the direct and indirect consequences of any change is understood, and appropriate action taken
• Leading engagement with suppliers and partners on the preparation and negotiation of subcontracts at the bid stage, and their ongoing amendment and administration through the contract lifecycle
• Ensuring an appropriate level of governance at both the pre-contract stage and throughout the life of the contract
• Engaging with external advisers on commercial matters, as necessary, to complement in-house expertise

What you will get
Our package is comprehensive, with a salary in the region of £70-80k based on the experience and value you can bring, 27 days annual leave (plus public holidays), Company-paid healthcare cover, Life Assurance and Income Protection cover, and a personal pension plan. We also offer free eye tests, flu vaccinations, an employee assistance programme, and cycle-2-work scheme.

Flexibility in How we Work
At Resonate it’s the ‘how’ we do things together with ‘what’ we do that differentiates us. We want our people to engage with our vision and display our values and behaviours in their daily activities.

Joining the team, contributing to our vision, and becoming a “Resonator” should not be determined by traditional views of working, our background, or our personal circumstances. What we do, when we do it, and where, should promote positive outcomes - meeting client commitments, innovating, and collaboration with colleagues – flexibility is key to this.

This role could be based in any of our beautiful contemporary workspaces in Derby, Milton Keynes, and London, and we have adopted a flexible, hybrid approach to work and work location - so please talk to us about your preferences and how these could work for both you and the team.

Our normal full-time hours are 37 per week, but there is a great deal of flexibility over start and finish times, so this role may well suit an individual looking for an arrangement that suits their needs and commitments, around our current requirement to be in the office at least one day per week.

Interested? Please share your CV and explain why you would be suited to this opportunity by clicking the 'Apply' button.