Job Title: Contract Support Officer
Job Type: Permanent
Industry Sector: Transport and Rail
Benefits: 27 days holiday per annum plus bank holidays. Access to the local government pension scheme. Access to various salary sacrifice benefits, including Travel Pass purchase scheme. Access to TfN's Flexi-Time Scheme
Location: Manchester

Job Description:

Recruiting for a Contract Support Officer to provide support to the rail contract work stream and coordinate the management of documentation to assist in the successful delivery of Train Operator business plans, ensuring timely and collaborative compliance of all related activity leading to the overall economic development of train services.
The primary aim of the role will be to support the delivery of distinct elements of straightforward projects or contribute to the control/delivery of projects/programmes of work as required. You will be required to support the processes needed to answer questions from government, stakeholders and members of the public on the performance of train services.

You will support rail contract delivery, support the Contract Management Delivery teams and are expected to be a team player, with the ability to communicate highly and effectively whilst providing exceptional customer centric services.

You will be adept in problem solving, possess good administration and organisational skills and have a background in contract management, commissioning or procurement combined with an ability to develop credible relationships with industry leaders. You will have a flexible and adaptable approach and ability to think through complex issues to co-ordinate multi-faceted aspects of projects.
You will have a relevant degree, or the equivalent relevant experience in contract management or are working towards professional qualification or chartered status.

Skills & Experience Required:

• Experience of rail industry commercial environment and ability to develop credible relationships with industry leaders at executive level.
• Experience of managing both internal and external resources appropriately, ensuring that the quality of service is upheld and that appropriate programme and project management, risk management and financial resource management skills are delivered effectively.
• Proficiency in operating relevant project management software.
• Experience of working on projects and programmes.
• Good communication skills, including the ability to liaise with peers and senior colleagues and build and maintain relationships.
• Commercial awareness.
• Requires experience of providing support to projects.