Rail Administrator in Doncaster, South Yorkshire, United Kingdom, United Kingdom

MPI are looking for a Rail Administrator on a 6-month contract in Doncaster.

Key Accountabilities

The successful applicant will be responsible for the administration of the rail investigation process and systems.

Key duties to include:

  • Issuing of templates and remits to lead investigators.
  • Setting up and maintaining the investigation filing structure.
  • Assisting with obtaining the evidence in a timely manner and ensuring the master file is kept up to date.
  • Coordinating diaries, setting up of conference calls, taking notes of meetings, circulating actions and managing audio recordings.
  • Coordinating diaries to set up investigation interviews and site visits.
  • Monitoring the status of investigations with the investigation leads.
  • Inputting of actions from investigations.
  • Quality checking that all necessary information associated to the investigation has been supplied before issue and identification of anomalies/discrepancies.
  • Distribution of investigation reports and shared learning briefings/bulletins.
  • Maintain dashboards and reports to show the status of investigations and corrective actions, and any other key indicators associated to the investigation process as defined by the Data & Reporting Strategy Manager.
  • Provide administrative support to set up the Rail Investigation review meetings.
  • Assist in the set up of the Rail Investigation Technical Review Workshops.

Skills & Experience

You will be self-motivated with a pro-active approach and have experience of working under pressure and meeting tight deadlines. Problem solving, communication and good interpersonal skills are a key requirement for this role.

The candidate will also ideally have the following experience/skill set:

  • Previous experience in a high-volume administration role.
  • Previous experience of extracting and manipulating data would be advantageous.
  • Experience of maintaining attention to detail and accurate data entry required.
  • Excellent computer skills including Microsoft Word, Teams, Excel and internal data management systems.
  • Flexible/proactive - can do attitude who shows initiative to support others.
  • Strong focus on customer service building rapport and quality control.
  • Ability to maintain a high degree of confidentiality.

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