Credit Control Team Leader in Watford, Hertfordshire, United Kingdom

Main purpose of the job

This position will be responsible for driving the Billing and Collections team forward in delivering fees recovery performance in line with the KPIs agreed, ensuring the team has the skills and knowledge to carry out their duties. You will be continuously building proactive and effective relationships with our business colleagues and external customers and visit customers to resolve any complications.

It is essential that the correct client billing processes and reporting are adhered to, with that in mind, the role of the Billings and Collection team is to ensure billing information is sent with the correct details and formats prescribed by clients so that cash can be collected efficiently.

Duties

*Continual improvement of processes and procedures, driving best practice reducing the time from order to cash;
*Being an inspirational leader that can demonstrate they can lead, motivate, develop and coach an established credit control team;
*Have the ability to resolve disputed invoices working with internal and external stakeholders to ensure there collection is handled within agreed terms;
*A hands on approach in the application for payment process which is produced in excel, ensuring these are completed on time and with a high level of accuracy;
*Reconciliation of the clients self-bill invoices back to our documentation/systems and resolving any issues that may arise;
*Set, measure and report on DSO and cash collection targets for the credit control team ensuring these ties back to the overall objective;
*Ensuring all invoices/billing generated and issued in accordance with clients requirements on a timely basis;
*Provide accurate and timely advice on resolving client queries and liaising with the client for purchase orders and invoice arrangements;
*Hold weekly credit control meetings discussing progress and action plans;
*Maintaining the ledger in good order and ensuring all queries are dealt within a short space of time;
*Cash allocation onto Client accounts and against outstanding invoices;
*Reviewing, obtaining and maintaining credit insurance cover via the online system and set credit facilities for our client at an agreed level;
*Other ad-hoc duties as delegated by the Financial Controller.

Core competencies of this role

*CICM qualified or working towards qualification - desirable;
*Previous managerial experience in leading a credit control team;
*Excellent communication skill;
*Hands on Approach, must be a self-starter;
*Ability to operate under pressure;
*Ability to work to deadlines is required;
*Good attention to detail;
*Strong time management skills;
*Strong /Advanced excel skills.

McGinley Support Services Limited is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.

McGinley Support Services Limited is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

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