Customer Services Obsolescence and Lifecycle Engineer in Chippenham, Wiltshire, United Kingdom
Customer Services Obsolescence and Lifecycle Engineer
As the Obsolescence and Lifecycle Engineer you will provide active involvement to the company
obsolescence management process from both the customer and company perspectives. You will
report to the Customer Services Engineering team and will provide regular obsolescence reporting of
our products to both the business and our customers.
What are my responsibilities?
To undertake a range of obsolescence engineering activities in line with the company obsolescence
strategy, these are:
- To develop and maintain a product/component database that is coordinated with both the
component OEM’s or licenced distributors and recognised analytical reporting tools.
- To perform analysis of both the company’s and 3rd party products using recognised analytical
tools to identify current and future obsolescence issues.
- To perform regular reporting of product availability to our customers and define
obsolescence statuses of each product to component level.
- To build a relationship with third party equipment or ‘COTS’ suppliers to forecast future
availability and alternative solutions at a unit or system level.
- To notify our customers of product availability issues and options in a timely manner that
adheres to agreements in place between ourselves and our customers.
- To work closely with various engineering departments within the company to identify and
resolve obsolescence issues which may involve organising ‘last time buys’ or re-design.
- To provide technical reports to engineering management to justify ‘last time buy’ or ‘redesign’
strategies for individual products as and when required.
- Provide input with relation to whole life cost models for future contract bids.
What do I need to qualify for this job?
- Highly motivated and driven personality.
- Excellent communications skills and understanding of task and time management.
- HNC / HND or Degree level education in electronic engineering or a closely related subject.
- Good knowledge and understanding of electrical and electronic components.
- Familiar with ‘product lifecycle management’ and related change and validation processes.
- Experience in the rail industry or other safety critical environments would be advantageous.
- Understanding of obsolescence management standards (BS EN IEC 62402).
- Good IT skills, especially with regards to databases and data handling.
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