Senior Technical Rail Officer - Customer Experience in Leeds, West Yorkshire, United Kingdom

Role Purpose:

Act as The Clients primary specialist in a role providing critical rail service technical support to the Management Team, Board and Partners in relation to analyzing, selecting, contracting and implementing the passenger- service solution for the Transpennine Route Upgrade (TRU) works and interim and final outputs.

Network Rail is developing plans for TRU, a multi-billion-pound investment in the Manchester - Leeds/York rail route. TRU is the largest programme within the current industry funding cycle. TRU development is led by Network Rail collaboratively with the support of industry stakeholders. Train Operators are an integral element of that development. TRU will see a substantial amount of work on the operational railway over a number of years, which will require increased input from train operators and specifiers/funders to ensure that the work has the minimum adverse impact on passengers and the wider economy, that the outputs are robust and suitable for the whole industry and that the benefits of TRU can be realized as soon as possible in faster, more frequent journey opportunities.

The partnership is looking to ensure that we fully support the Programme's development and prepare rail services for the change that TRU will bring through our management of the franchises on behalf of the Client. This will enable us to mitigate disruption during works and to ensure incremental benefits can be realized throughout the duration of TRU, as service improvements and timetable changes.

You will be expected to provide impactful strategic and policy input by building strong relationships, internally and externally and be able to influence, shape, challenge and

contribute to the development and delivery of the partnerships input into TRU.


Key Accountabilities


Key Role Outputs

What must be achieved for the post-holder to be successful in the role

Key Actions

How the KROs will be achieved - the activities required


1.

People Management

May lead, motivate and engage team members, monitoring performance, to ensure a high-performing and cohesive team which works in a collaborative manner consistent with company values.


2.

Business Case Development

Translate business objectives into clearly defined business cases, costs or schedules that meet required internal standards and those set to support achievement of a strategy/policy area.


3.

Policy and Process Development

Lead the development and implementation of a complex strategy that drives an integrated approach across relevant programmes.


Qualifications, knowledge, skills and experience required:


EQ1

Relevant degree or other specialist post-graduate qualification or the equivalent level reached through experience.


EQ2

Professional qualification, chartered status or equivalent experience.


ES

Skills and Experience


ES1

Significant experience and detailed knowledge of rolling stock, train

planning and timetabling matters relating to service provisions including train length, frequency, capacity, passenger needs and expectations.



ES3

Commercial understanding regarding possession plans and revenue impacts for changes to train plans.


ES4

Experience within programmes of identifying, reporting and managing relevant risks or issues developing from a train service perspective.


ES5

Significant experience of co-ordinating a range of cross cutting, complex initiatives into a cohesive output.



ES7

A confident communicator at a senior level who is able to influence a wide range of stakeholders, partners and senior colleagues.


ES8

Considerable experience of managing complex budgets and undertaking accurate monthly project and programme reporting.


ES10

Requires significant experience of leading the development of business cases and inputting into the development of transport strategies for a defined area.


JOB SEARCH

Keywords / job title / skill / company

Type any location in the box above, or select below :
ENGLAND
Birmingham
Leeds
Liverpool
London
Sheffield

Barking and Dagenham
Bath and North East Somerset
Bedfordshire
Berkshire
Bexley
Blackburn with Darwen
Bournemouth
Brent
Brighton and Hove
Bristol
Bromley
Buckinghamshire
Cambridgeshire
Camden
Cheshire
Cornwall
Croydon
Cumbria
Darlington
Derby
Derbyshire
Devon
Dorset
Durham
Ealing
East Riding of Yorkshire
East Sussex
Enfield
Essex
Gloucestershire
Greater Manchester
Greenwich
Hackney
Halton
Hammersmith and Fulham
Hampshire
Haringey
Harrow
Hartlepool
Havering
Herefordshire
Hertfordshire
Hillingdon
Hounslow
Isle of Wight
Islington
Kensington and Chelsea
Kent
Kingston upon Hull
Kingston upon Thames
Lambeth
Lancashire
Leicester
Leicestershire
Lewisham
Lincolnshire
London
Luton
Medway
Merseyside
Merton
Middlesbrough
Milton Keynes
Newham
Norfolk
North East Lincolnshire
North Lincolnshire
North Somerset
North Yorkshire
Northamptonshire
Northumberland
Nottingham
Nottinghamshire
Oxfordshire
Peterborough
Plymouth
Poole
Portsmouth
Redbridge
Redcar and Cleveland
Richmond upon Thames
Rutland
Shropshire
Somerset
South Gloucestershire
South Yorkshire
Southampton
Southend-on-Sea
Southwark
Staffordshire
Stockton-on-Tees
Stoke-on-Trent
Suffolk
Surrey
Sutton
Swindon
Telford and Wrekin
Thurrock
Torbay
Tower Hamlets
Tyne and Wear
Waltham Forest
Wandsworth
Warrington
Warwickshire
West Midlands
West Sussex
West Yorkshire
Westminster
Wiltshire
Worcestershire
York
NORTHERN IRELAND
Ashfield
Belfast
Derry
Londonderry
Londonderry County Borough

Antrim
Ards
Armagh
Ballymena
Ballymoney
Banbridge
Belfast
Carrickfergus
Castlereagh
Coleraine
Cookstown
Craigavon
Derry
Down
Dungannon
Fermanagh
Larne
Limavady
Lisburn
Magherafelt
Moyle
Newry and Mourne
Newtownabbey
North Down
Omagh
Strabane
SCOTLAND
Aberdeen
Dundee
East Kilbride
Edinburgh
Glasgow

Aberdeen City
Aberdeenshire
Angus
Argyll and Bute
City of Edinburgh
Clackmannanshire
Dumfries and Galloway
Dundee
East Ayrshire
East Dunbartonshire
East Lothian
East Renfrewshire
Eilean Siar
Falkirk
Fife
Glasgow
Highland
Inverclyde
Midlothian
Moray
North Ayshire
North Lanarkshire
Orkney Islands
Perthshire and Kinross
Renfrewshire
Scottish Borders
Shetland Islands
South Ayrshire
South Lanarkshire
Stirling
West Dunbartonshire
West Lothian
WALES
Barry
Cardiff
Newport
Rhondda
Swansea

Blaenau Gwent
Bridgend
Caerphilly
Cardiff
Carmarthenshire
Ceredigion
Conwy
Denbighshire
Flintshire
Gwynedd
Isle of Anglesey
Merthyr Tydfil
Monmouthshire
Neath Port Talbot
Newport
Pembrokeshire
Powys
Rhondda, Cynon, Taff
Swansea
Torfaen
Vale of Glamorgan
Wrexham

Country, town, city or postcode

--Web3New--