Control Room Operative

• Closing Date for Applications - 05 January 2020
• Permanent
• Engineering Maintenance

This is a chance to build your career in an organisation that matters to millions. To join a city within a city – to create great experiences for the 210,000 (and counting) passengers who pass through our doors each day. Life with us means exploring unlimited opportunities. Making a real difference to people who are travelling to all sorts of places for all sorts of different reasons. And building a diverse community reflecting the passengers we serve.

As the UK’s premier international airport, it’s vital for us to maintain a sharp commercial edge.

Join us as a Control Centre Operative, and you’ll be part of a Rail Engineering team that gets all of our passengers where they want to be – when they need to be there. We’re all about creating positive passenger and customer experiences that play their part in making every journey better, whether we’re looking after maintenance, passenger safety or anything in between. You’ll help us to get the balance right – not least so we can continue investing in our world-class environment. We’re already a profitable airport and, with expansion in the pipeline, this is an exciting time for you to get on board. Not least because you'll be doing work that you can take real pride in as part of a close-knit, supportive team.

Your Role Will Involve:

• Effectively monitoring the system and ensuring the trains and vehicles run smoothly from a control centre, as well as ensuring stoppages are dealt with appropriately
• Ensuring any failures are logged updating the asset management system and the performance metrics
• Operate safely at all times. Adhering to procedures and proactively spotting hazards to reduce risk and ensure a safe working environment
• Provide a great customer experience by communicating with key stakeholders to update as required using various mediums available.

These Skills are Essential:

• Being able to make key decisions and take responsibility on outcomes, whilst ensuring work delivered is to a high standard
• Full and assessed knowledge of relevant national or and standards
• Previous experience working in a role controlled by a safety management system

Ideally, You'll Also Have:

• Experience of working in a similar setting or a large complex environment.
• Knowledge of Heathrow regulations

Our Rewards:

As well as competitive salaries, we’re committed to providing a whole host of great benefits that make this an even more rewarding place to work. They include an excellent pension scheme, life assurance, access to private health insurance and a share in our success scheme. Not only that, when you get here, we’ll nurture your skills and do all we can to help you reach your full potential.

A career with us also means being part of an organisation that cares about the community. Our plan is to meet growing passenger demand in a sustainable way that creates a positive impact on our community – and the environment. That’s why, by 2030, we want at least half of all journeys to the airport to be made by public and sustainable transport. We have a range of initiatives designed to help people to get to and from work sustainably, from subsidised public transport through to car sharing and a Cycle to Work scheme.

Join us, and you’ll have everything you need to succeed and explore the countless career destinations that are available here.

As an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. At Heathrow we’re an accessible place to work, driven by inclusivity and celebrating individuality. For more information, please visit our diversity & inclusion page. #LI-POST