Have you worked as a Control Room Operator or as a Emergency Operator?

A Tier One Main Contractor is looking for a Control Room Operator to work for them in Dartford!

MUST BE ABLE TO DRIVE

MUST BE HAPPY WITH TRAVELLING TO NORTH LONDON for up to two weeks of training in the first two weeks!

You will be based in Dartford office.

Monday - Friday.

Hours: 6am - 6pm 4 days on and 4 days off.

DUTIES:

• Support and direct the activities of primary and secondary response in coordinating the deployment of appropriate resources to successfully resolve incidents in compliance with company policy and contractual requirements.
• Accurately receive and disseminate information to optimise safety and maximise efficient response and resolution of incidents.
• Ensure that CCTV, tunnel, and bridge safety systems are monitored and that an appropriate response is taken to alarms.
• Ensure accurate recording of network occupancy through data bases.
• Ensure that relevant colleagues and stakeholders are updated of critical incidents via escalation platforms.
• Build strong, effective working relationships with stakeholders and partners.
• Actively promote and support training for new employees via support and mentoring as required.

IDEAL:

• Experience of working in an operational control room, preferably in an emergency services or National Highways environment.
• Experience of working in an environment involving the time-critical deployment of resources.
• Experience of working in a performance driven environment.
• Ability to operate and interrogate several data base systems simultaneously to a high level of competence.
• Demonstrate an understanding of the commercial implications of operational decisions.
• Ability to remain calm under pressure, prioritising the response to multiple events.
• Experience of incident management, escalation processes and terminology.
• Experience of transport and road network environments.

If this role is suited to what you are looking for do not hesitate to apply as we are looking for candidates immediately.

Apply to get your career started!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.