IT Field Support Engineer in Doncaster, United Kingdom
SPL Powerlines UK Limited is a leading independent OHLE provider with both a Principle Contractors Licence and a Plant Operators Licence. The business provides turnkey OHLE capabilities from design through installation and commissioning to final testing. The Company operates both with the main line heavy rail factor and the mass transit factor.
The Role
We're currently looking for an IT Support Engineer to support our team in Doncaster with travel to our Derby and Wellingborough offices..
Working individually but as part of a small UK wide team, supporting every aspect of IT at SPL UK offices.
Customer facing 1st/2nd line support of Windows 10, Office365, OneDrive and SharePoint.
Remote TeamViewer/telephone support of other offices.
Active Directory group and account management.
Office 365/Azure Account and license admin.
Building and distributing Windows 10 laptops using SPL MDT Task sequence.
Ipad/ Android tablet and smartphone support.
Experience of network patching best practices.
Good working practices to ensure avoidance of Malware/Phishing attacks.
Maintaining GDPR compliance and ensuring user compliance with IT Policies.
Awareness and correct use of key escalation points for both PC hardware and software incidents and service provision.
Good level of self-organisation and customer facing confidence.
Full Driving license with a willing to travel between offices.
The Ideal Candidate will have experience in the following:
Mobile Device Management software (e.g. MobileIron/ Knox)
Experience of Meraki switches and network router topology.
Understanding of Exchange mailboxes and transports.
Kaspersky antivirus/ encryption
Powershell/ Batch files.
SCCM packages and patching
ESXi Server virtual desktops
Please note no agencies
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