Bridgeway Consulting is staffed by highly qualified experienced rail engineers and since 1995, has become an industry leader in what is one of the UK's most safety conscious and strictly regulated industries. Bridgeway Consulting offers a full engineering consultancy service covering all aspects of railway infrastructure including Geomatics, Site and Ground Investigations, Civil Engineering Consultancy & Permanent Way Projects, Rail Training and Competence, Assurance and Compliance, Track Access & Isolations and Cable Theft Security.

We have a new opportunity for an IT Support Assistant / Technician to join Bridgeway Consulting at our head office in Nottingham.

Role

To assist in day to day operations of all IT systems and user support, you will be tasked with ensuring that the company computer and telephony systems run smoothly and with minimal interruption.

Key Accountabilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.

• Planning and undertaking scheduled maintenance upgrades.

• Talking to clients and end users to determine the nature of problems.

• Responding to system breakdowns.

• Investigating, diagnosing and solving computer software and hardware issues.

• Repairing (where possible) equipment and replacing parts.

• Supervising junior staff.

• Checking computer equipment for electrical safety.

• Maintaining records of software licenses.

• Managing stocks of equipment, consumables and other supplies.

What We Offer:

Here at Bridgeway Consulting, we pride ourselves in offering an engaging work environment where you will be encouraged and given the confidence to demonstrate your knowledge and experience, whilst also being given further development and training.

We have a personal pension scheme, offer a childcare voucher scheme and access to Validium; an employee assistance programme.

Supporting charities is important to Bridgeway Consulting, staff enjoy creating ways of donating and raising money, this is often done by bake sales and dress down days.

Weekly fruit baskets are delivered to the office and we have several health and well-being weeks that are run throughout the year. So, there is plenty to get involved in!

Company Vision and Behaviours

Our Vision: Exceeding Expectations Everywhere Safely!

At Bridgeway we believe we have always had a distinctive way of performing which sets us apart from others within the Industry. Our ‘DESIRE IT’ framework defines this unique approach and is the basis of our Performance Reviews.

Developing and delivering the vision
Engaging our people
Stakeholder Relationship
Innovative and willingness to improve
Responsibility to protect the business
Entrepreneurial spirit

Intuitive in the Approach
Trusted and Accountable

The purpose of the framework is to ensure all our employees are working towards one common goal to ensure we ultimately deliver our Vision.