Infrastructure Engineer in Greenwich, London, United Kingdom

Infrastructure Engineer

Need to hold full driving licence and be able to attend our Woking site from home.

Infrastructure Engineering Analyst (Facilities) - supports and develops the Data Facilities.

Key Accountabilities

  • Ensure installations within Data Centre Facilities are safe and in accordance with requirements of Assurance and Work Instructions.
  • Ensure Data Centre Facilities are fit for purpose to achieve maximum availability of services and exceed target SLA.
  • Maintain documentation for facilities and installations to the required standard.
  • Management of teams and self for technology installations in Data Facilities.
  • Day to Day management of access, deliveries and site admin for the Data Centre Facilities.
  • Provides local smart hands to support installations and fault resolution in line with SLAs.
  • Reporting of issues that will affect Health, Safety and operation of services.
  • As part of on-call roster respond to all high severity incidents

Skills

  • ITIL V3 foundation
  • Certified Data Centre Technician Professional CDCTP or equivalent for operational area.
  • Use of Aperture and Remedy CMDB or equivalent tool used for maintaining, entering and analysing asset information.

Knowledge

  • Working knowledge of Data Facilities technologies in respect of the 4 constraints (Power, Cooling, Fixed cabling, Space management) and their use in complex enterprise environments.
  • Manual skills required for rack and stack of hardware, connection and testing of data cables.

Experience

  • Experience of installing and decommissioning IT systems within Data Facilities in Enterprise or environments.
  • Experience of mentoring junior team members in new fields of skills.
  • Experience of operational management and interaction with landlords teams
  • Experience of designing new DC facility management processes.

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