NOC Engineer in Warwick, Warwick, Cumbria, England, United Kingdom
Job Title NOC Engineers x3
Location Midlands based
Job Type Permanent
Salary: £25-£35k (Dependent on experience)
We are currently working with a main contractor who are currently looking for experienced NOC Engineers to join their midlands based team to provide a 1st / 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. To be considered for this role you must have a strong understanding of core internet technologies such as Routing and Switching, DNS, OSI Model as well as knowledge of IP Trade/Redbox technologies.
As the NOC Engineer you main duties will be but not limited to
Maintain the availability, performance and security of a critical infrastructure system.
Monitor the system on a 12 hour shift rotation (4/4) utilising tools such as System Centre Operations Manager, Cisco Prime, Solarwinds and McAfee ePO to report and investigate potential issues.
Provide a 1st / 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met.
Attend customer sites to replace key operational equipment.
Transition the system from a project delivery phase into a support phase.
Support the Technical Support team whilst working with on-going support delivery following transition
For more Information Please contact Patrick Lyons on <phone number removed> or send your up to date CV to <email address removed>
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