Rolling Stock Technical Support Engineer in London, London, United Kingdom

I am currently recruiting for a Technical Support Engineer for our Rolling Stock business. Based out of the Hornsey Depot and supporting the Moorgate 717s Fleet. The Technical Support Engineer will work with the Service Delivery Engineer and the Commissioning team to support the customer with the maintenance of the Rolling Stock. This will involve working with the onsite technical team to identify and resolve both Mechanical and Electrical faults so applicants should have a strong background in this area.

What are my Responsibilities?

  • Provide technical support for the customers maintenance team on site and at incidents off depot.
  • With minimal supervision investigate rolling stock casualties undertake maintenance and repair of the allocated rolling stock to meet the requirements of the production plan.
  • Regularly monitor train defects and failures in traffic and liaise with the customer.
  • Mitigating the risk of in service failures through proactive intervention.
  • Download and process train diagnostic data, undertake fault finding to an advanced level.
  • Produce complex, analytical technical reports on fault investigation.
  • Live closure of work reports within CMMS system.
  • Act as representative on shift, providing technical support to the Operator's maintenance staff.
  • Assist other team members, both client and customer, with the development of technical skills by acting as a mentor.
  • Specialise in areas of technical expertise.
  • As required, attend off-depot meetings to support technical Investigations and resolution.
  • Liaise with alldepartments, where required, to support the delivery of the contract.
  • If required, deputise for line manager.
  • Undertake stores and materials support during periods of downtime or absence.
  • Record and report all information relevant to Operational Safety
  • Incidents / Accidents, service defects and failures in a detailed and efficient manner.
  • As required, respond to trends in unit defects and make recommendations on possible mitigations and counter measure.
  • Undertake audits of customer's maintenance practices to ensure that maintenance is undertaken in accordance with the relevant standards.

What do I need to qualify for the role?

  • In depth knowledge of Rolling Stock systems / procedures including schematics, fault finding techniques and download analysis
  • Relevant engineering qualification at NVQ Level 3 or higher and experience in a mechanical/electrical engineering environment.
  • Ability to complete all records of actions and operations accurately and to procedures
  • Understands and cares for tools, equipment and PPE as appropriate
  • Knowledge of Health & Safety including bio-hazards, manual handling and Control of Substances Hazardous to Health (COSHH)
  • Ability to fault-find using a number of different methods including diagnostic software
  • Ability to understand and interpret relevant technical publications
  • Ability to produce detailed analytical technical reports
  • Good communication skills

About My client

A collection of over 372,000 great minds who are all making the future and you could be one of them. We have offices across the UK, full of talented individuals helping us to challenge the today and work towards a brighter tomorrow.

What else do I need to know?

The benefits package for this role includes not only a generous base salary, but an annual bonus. We know that not everyone's lifestyle is the same, so we operate a flexible benefits scheme where you can tailor your benefits package to suit you.

To apply please send a copy of your up to date cv to Leonie at Rullion at or call <phone number removed> for more information

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

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