Technical Support Engineer in London, United Kingdom
London, United Kingdom |
£57281 per annum |
Permanent
TXM Recruit are recruiting for a Technical Support Engineer to provide technical support and advice to the Production, Technical and Performance teams to drive maintenance and reliability improvements for the fleet.
This is a unique opportunity to work on a technically complex, high-profile fleets. This role will work shifts so will require working a combination of days, nights and weekends.
Role Responsibilities:
Role Requirements:
If you are interested in the role and would like some additional information please click 'APPLY' and we will be in touch.
This is a unique opportunity to work on a technically complex, high-profile fleets. This role will work shifts so will require working a combination of days, nights and weekends.
Role Responsibilities:
- Act as the representative on shift, providing technical support to the Operator's production, performance and technical teams
- With minimal supervision investigate rolling stock casualties, and produce analytical failure reports to determine root cause
- Mitigate the risk of in-service failures through proactive intervention
- Regularly monitor train defects and failures in traffic, and liaise with the customer
- Download and process train diagnostic data, undertake fault finding to an advanced level
- Produce complex, analytical technical reports on fault investigations and technical issues
- Specialise in areas of technical and system expertise
- Undertake performance analysis duties to improve and drive fleet performance
- As required, attend off-depot meetings to support technical Investigations and resolution
- If required, deputise for line manager
- Record and report all information relevant to Operational Safety, Incidents / Accidents, service defects and failures in a detailed and efficient manner
- As required, respond to trends in unit defects and make recommendations on possible mitigations and counter measure
- Undertake audits of customer's maintenance practices to ensure that maintenance is undertaken in accordance with the relevant standards
Role Requirements:
- In depth knowledge of Rolling Stock systems / procedures including schematics, fault finding techniques and download analysis
- Engineering experience in the Rolling Stock sector
- Relevant engineering qualification and experience in a mechanical/electrical engineering environment
- Ability to complete all records of actions and operations accurately and to procedures
- Ability to fault-find using a number of different methods including diagnostic software
- Ability to understand and interpret relevant technical publications
- Ability to produce detailed analytical technical reports
- Good communication skills
If you are interested in the role and would like some additional information please click 'APPLY' and we will be in touch.
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