Business Support Coordinator in Treforest, Merthyr Tydfil, Wales, United Kingdom

About Amey

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.



What is the purpose of this role?

  • To provide a wide range of business support services, including diary support where required, to a team of senior managers. This role ensures effective coordination of Business Support within a contract for senior management and Director.



What will this role involve?

  • Coordinate all business support duties in the department/contract to ensure delivery to deadlines
  • Coordinate travel logistics including trains, and accommodation for Senior Managers as required
  • Maintain and update systems within various management information systems
  • Proactively manipulate systems and run and collate reports as
  • Coordinate internal and external meetings including room booking, arranging agendas, preparing papers, ordering catering
  • Use the SAP finance system for raising purchase orders and invoice processing to payment
  • Undertake business support projects as assigned
  • Assist in the delivery of client services as appropriate
  • Proactive decision making within the confines of the responsibilities
  • Diary support for Senior Managers as appropriate
  • Handle confidential information with discretion
  • To present a professional image to all staff within the business as well as external contacts
  • Act as the key liaison person for the department/contract
  • Disseminate information to other team members to ensure delivery
  • Operate independently and as part of a team
  • Undertake general ‘team’ administrative duties as and when required
  • Distribute and share information internally to ensure customer needs are met
  • Receive and disseminate information to other team members to ensure delivery
  • Maintain office systems in an orderly manner
  • Assist with the delivery of services to the client as prescribed by team leader/management



What are we looking for?

  • Proven ability to manipulate systems and databases
  • Excellent verbal and written communication
  • Ability to give day-to-day direction to more junior staff members
  • Able to develop and maintain good working relationships at all levels Excellent customer liaison skills
  • Excellent organisational and planning skills Evidence of some project coordination
  • Evidence of supervising a business support team – desirable Proactive, conscientious and confident in approach
  • Highly flexible and adaptable Enthusiastic, act with initiative, proactive Pleasant and helpful attitude
  • Highly competent levels of IT skills (Microsoft Office, Outlook, Excel, Word, PowerPoint & SAP)



What makes this role unique?

Our Rail team has grown over the past few years to be one of the largest and most diverse rail organisations in the UK. From our base in Treforest and Taffs Well, we are moving into the infrastructure construction stage of the multi-million pound CVL Transformation Project. To help deliver this project, we are looking to recruit management and operational staff in, OHLE and power, signalling and telecoms, P-Way and civil engineering disciplines.

By taking a role at Amey, you’ll be responsible for delivering innovative engineering design and operational delivery solutions to our Client, Transport for Wales.
You’ll have the chance to focus on the parts of your role your most enjoy. Whether it’s further training to broaden your skills, working closely with clients to build relationships, or having the opportunity to develop leadership capabilities, our environment is one of collaboration and support where the direction of your career is led by you.

You’ll have the chance to meet like-minded people, empowering you to grow your own network and learn from others, along with the flexibility to work in a way that suits you.

We don’t believe in typical: we believe a diversity of backgrounds and skills create the best environment and opportunities. It means we ask the right questions to smarter solutions because we learn from each other’s perspectives.
We’re proud of what we do, because at Amey we all have the freedom to perform.

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