TRAINING CENTRE GENERAL MANAGER

ASTON, Birmingham

Permanent role offering Competitive salary and benefits package

At INFRA Skills our mission is to improve the safety and competence of all individuals who will be working in the UK Infrastructure environment, delivering a range of training, apprenticeships, assessments and recertification courses that give candidates the knowledge and confidence to work in a highly safety critical environment, working to rigorous standards and understanding the responsibilities of their actions and behaviours.

We believe in the value and contribution of individuals, respecting the diverse make up of our organisation and want people who want to make a difference to our clients and to the growth of the Group. Our teams are committed, supporting each other to meet the demands of an industry sector which operates 24 hours a day, 7 days per week, 365 days of the year. Working together to either plan, resource or deliver a range of services in to a highly demanding industry sector, that can be very reactive, challenging your skills to adapt quickly to new situations. A strong worth ethic and a ‘Can Do’ attitude is the foundation of our business, we want people who can drive success and have a right first time, every time approach to their work life, without cutting corners and who understand the essence of safety and customer service. We are an award-winning people orientated business, nurturing, and investing in our staff and teams to become the best at what they do, creating managers and leaders of the future.

What will I be doing?

As a talented and strategic operational manager you will lead and manage INFRA Skills to deliver increased revenue and profitability through the provision of outstanding quality delivery of all aspects of Learning and Development programmes including: commercial, apprenticeships, funded or internal for group companies. You will take responsibility for and drive excellent quality outcomes and audit inspections of all regulatory, awarding and accrediting bodies, funded bodies, clients – leading the team to ensure absolute safety and compliance. You will utilise your strategic knowledge and awareness to work alongside the board to develop the company’s overall business strategies and operational plans to implement and effect change in the daily environment. On a day to day basis, your duties and responsibilities will include:

Leading and managing all activities involved with a forward thinking Learning and Development business – particularly Quality Assurance requirements.

• Developing and riving both long and short- term operational plans from the Organisation’s strategic plan.
• Leading, developing and manage a successful team to effectively implement all plans.
• Developing productive working relationships with colleagues and stakeholders.
• Meeting with existing clients to plan forward thinking L & D strategies which can provide a regular secured income.
• Leading and developing business with new and lapsed clients to develop work streams and expand portfolio of clients and training capability.
• Identifying, writing and leading pre-qualified questionnaires, tenders and bid submissions.
• Identifying and sourcing routes to funding, ensuring full compliance in the administration and delivery of funding programmes including Adult Education budget, apprenticeships and government funded initiatives (eg Kickstart)
• Driving innovation and thinking to support clients, learners and staff
• Managing the development, coaching and mentoring of new and existing staff
• Leading standardisation and team meetings
• Leading and managing quality assurance activities, including QIP and SAR
• Ensuring all health and safety requirements are met in your area of responsibility
• Developing and manage relevant business processes
• Ensuring compliance with legal, regulatory and ethical and social requirements
• Leading, planning and implementing change in your area of responsibility
• Recruiting, selecting and retaining colleagues
• Motivating staff and reducing any conflict within team
• Conducting 1 to 1 staff reviews and set SMART target and goals
• Managing finance for your area of responsibility – set budgets, mange costs to drive IFS growth
• Managing physical resources successfully

What experience would we like you to have?

To be successful in this role you will hold significant experience of working at a senior and strategic level within the training, learning and development sector. Proven auditing experience and knowledge of Learning and Development funding and regulatory bodies (including ESFA, OFSTED and local authorities) is essential along with learning and development / training qualifications and an Assessor / IV (IQA) Award. Knowledge of the construction and / or rail sector would be advantageous but is not essential.

INFRA Skills offer a range of employment benefits including:

• 20 days paid annual leave + 8 bank holidays (pro rata) (increasing with length of service)
• Contributory pension scheme
• BHSF healthcare cash plan
• Employee assistance programme
• Life Assurance
• Sick pay increasing with length of service
• Long service awards
• Continuing professional development
• Company car or car allowance

About us

Based from our modern training facility in Birmingham, INFRA Skills is a fully accredited with;

• NSAR - Network Rail competency assessments and training
• CITB - Construction & Civils, Health & Safety
• NPTC - Arboriculture
• ILM - Leadership & Management Level 3 & 5
• Highfield - Business Qualifications inc. Level 1,2 & 3 First Aid at Work
• City & Guilds - Rail Engineering Apprenticeships, Employability, Functional Skills.

As an equal opportunity’s employer, INFRA Skills do not discriminate on grounds of ethnicity, race, religious beliefs, age, disability, gender or sexual orientation.

The company also actively encourages both reservists and veterans of the Armed Forces to apply for positions. For more information on how we support ex-military personnel please visit our website.