Director, Business Planning and Performance

UK-London

Job ID: 2023-1564

Position Type: Permanent Full-Time

Post End Date: 03/10/2023

Overview

Interview dates:

- 1st stage: 23 October

- 2nd stage: 7 November

The Director, Business Management and Performance (BM&P) will play a key role in converting the Executive Committee’s (ExCo) strategic direction into a resourced, budgeted and relevant business plan. They ensure all business activity is delivered, governed, monitored and reported on to the highest standard, ensuring that benefits are realised by the membership and the wider industry as swiftly and efficiently as possible. They have responsibility for the Business Management Office (BMO), with line management of the Head of BMO.

Responsibilities

• Market intelligence - Support the ExCo with business insights by drawing in market intelligence from the marketing team, technical areas and from Future Lab which will lead to the development of products and portfolio of services for our members and long-term growth opportunities.
• Business planning - Responsible and accountable for the end-to-end annual business planning process and Control Period strategic planning process; facilitating the formulation of strategic direction from the ExCo and drafting solutions with sponsors to meet the ExCo’s intent. Interacting through consultation with members and the wider rail sector on the efficacy of the plan and adjusting it to reactive calls, as necessary. This will involve establishing trusted relationships with teams and stakeholders and interaction with sponsors, the membership and the industry and developing a business plan which outlines commitments that is satisfactorily resource profiled.
• Budgeting - Engage with Finance to coordinate the budgeting and re-forecasting of the business plan throughout the year.
• Resourcing - Collaborate with teams and stakeholders to ensure appropriate resource is applied to the business plan; to apply the business’s prioritisation policy and recommend mitigations to alleviate resource constraints and review reactive and commercial opportunities.
• Delivery - Monitor the delivery of the business plan, leading to swift and effective implementation of our products and services in close collaboration with the marketing team. Develop mitigations to remedy areas that are falling behind and ensuring commitments are delivered and implemented by the recipients.
• Internal governance - Apply and maintain compliance with internal governance processes in a proportionate and systematic way. Respond to internal and external audit governance recommendations, creating, amending or disposing of processes as required. Overall aim being to maintain probity and propriety.
• Benefits tracking - Track benefits and collate results in coordination with marketing account holders in order to promote the work of RSSB, underscoring the continued relevance of our work to the sector. Develop a consistent business-wide benefits tracking process and embed this across RSSB.
• Corporate Risk - Assess and monitor Strategic Risks relating to the business plan and coordinate appropriate responses to fluctuations in the risk profile with the Risk and Assurance Lead.
• Reporting - Responsible for all reporting within the business, providing the single source of core data for reporting performance across RSSB This includes reports to RSSB board, board sub-committees, ExCo, RSSB Investment Committee (RIC), Strategic Delivery Group (SDG) and COG.
• Cross-directorate delivery - Co-ordinate the ExCo and COG input for RSSB-wide activities as required, ensuring alignment and consistency in engagement across the business. This includes co-ordination of RAIB Recommendation delivery and maintenance of RSSB’s KPI Scorecard.

Qualifications

Essential

• An inspiring leader with the ability to successfully influence outcomes through effective interpersonal skills.
• Ability to build credibility to a senior level including at board level.
• Experience and expertise in business planning and strategy development.
• Detailed understanding of the principles of business performance, their application and effective business or financial analytical skills.
• A collaborative style and approach with the ability to build positive and highly productive working relationships with multiple senior stakeholders.
• Proven experience of internal stakeholder engagement, including at senior executive levels.
• Highly developed people management experience, encompassing an inclusive style and coaching and motivational capabilities.
• Demonstrable experience of having led substantive change and project management approach.
• Confident in the use of data and technology and an appreciation of digital transformation.
• An ability to communicate clearly, articulately and constructively with a wide range of stakeholders, including the RSSB membership.
• Evidence of inculcating a strong ethos of continuous improvement within business processes.
• Demonstrates alignment to RSSB’s values and purpose for 'a Safer, Smarter Railway’.

We value diversity and equal opportunities in employment and we are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme, we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailin. If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us.

We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request.

We value our people and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. We are alo committed to investing in our people and offer formal and informal learning opportunities for development.