TXM Recruit are seeking an enthusiastic and experienced Key Account Manager, based in Doncaster, for one of our key engineering clients.
 
Working as part of the Account Management Team, this role will take responsibility for retaining existing sales, identifying new business opportunities within an existing designated customer portfolio and converting them into profitable sales to ensure you meet Unipart Rails targets for sales, profit and growth.

Benefits:
Competitive salary
Pension
25 Days Hols (plus Bank Holidays)
 
Experience & Proven Ability Required
Experience of working in a relevant environment with proven experience of account management
Business retention and sales and growth experience
Ability to sell and negotiate with closing and follow-up skills
Application of the highest ethical standards in all dealings and transactions
Can analysis and present data
Takes ownership of problems and initiates solutions
IT literate
 
Desired
A comprehensive knowledge of the Rail industry                                           
An in-depth knowledge of business processes. Experience of a customer facing role and self-driven with the ability to work alone. Able to engage people, with a proven record of solving issues to tight timescales.

Our client are open to reviewing candidates who are outside of the rail industry, with their main focus being on hiring someone from a key accounts background, with a history of business retention and client liaison and relationships
 
 
Duties & Key Responsibilities

• Ensure Health & Safety is maintained and upheld throughout all operations.
• Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary.
• Support the maintenance and development of Customer Account Plans.
• Attend regular operational reviews with the customer.
• Production of agendas/minutes/information packs.
• Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer.
• Resolving customer related issues/complaints and escalating where necessary.
• Supporting the Business Development Manager to improve the customer engagement position.
• Plan, prepare and support bid responses for your designated customers
• Communicate new products and services to customers with a view to generate profitable sales.
• Maintain extensive knowledge of current market conditions, and provide the Business Development Management Team with market activity feedback.
• Provide information to the Business Development Manager to enable them to produce monthly reports.

If you are a key accounts manager or in a role similar (handling clients and accounts) and are looking for a new opportunity, please click apply or get in touch for more information on the role.

TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you.