Senior Contract Manager (Systems)
Location: Doha, Qatar

RKH Qitarat, the operator and maintainer of Doha Metro and Lusail Tram, is committed to attracting and developing talented individuals who share our passion for excellence and innovation in transportation. We value diversity, teamwork, and a customer-focused approach. We are currently seeking a Systems Senior Contract Manager to join our team and drive service excellence across our networks.

Overview of the Role:

Delivering a safe and reliable passenger service with a specific focus on engineering, maintenance and asset management for the following systems:

• Rolling Stock, Engineering Vehicles, Depots, Depots Facilities
• TVS
• PSD
• SCADA, Telecom, AFC, PISPAS
• Signaling System (ATS, ATC, ATO,…)
• Traction and Station Power Supply
• Track

Guaranteeing above and beyond the relevant contractual KPRs, Reviewing the contract and contractual documentation within Systems scope and ensuring compliance Setting up and implementing all processes contributing to ensure a high level of performance on Rails systems scope

Key Accountabilities:

• Contribute to the ISO 55001 certification
• Assist with the team the RQHSE department in the ISO 9000 and 14000 Certifications for all subcontracted maintenance activities
• Collaborate and coordinate with a team of contracts managers & system engineers and liaise with all other company departments
• Liaise with external stakeholders (Qatar Rail, subcontractors, third parties) as and when required
• Liaise with groups experts and engineers and have a proactive role in the group networking to share good practices and enforce two-way knowledge transfer
• Provide contractual support to the commercial team
• Ensure thorough audits and inspections as well as data records checks are carried out to ensure compliance and high standard quality from the Subcontractor, and provide recommendations
• Take a proactive approach in subcontractor partnership and win-win approach leading to better value for money of the assets
• Initiate improvement plans and enhanced service delivery through KPRs/KPIs, including the introduction of new technologies through business cases
• Continuously benchmark the subcontractors against competitors and review the contracts periodically
• Promote and lead changes
• Contribute to the overall asset renewal plan implementation management for subcontractors
• Provide the weekly/monthly/period and ongoing reporting in line with the contractual and stakeholders requirements
• Perform ‘on call’ duties
• Carry out any other mission or work assigned by the Head of Contract Delivery

Skills and Experience:

• Minimum of 10 years’ experience in assets management or contracts management and procurement for high performance systems.
• Strong knowledge of the railway assets, maintenance management and its operations procedures
• Prior involvement and experience in construction or project management is an advantage, including T&C, trial running and handover
• Technical standards relevant to the systems under his/her responsibility
• Risk analysis
• Condition Based (CBM) and predictive maintenance
• Negotiation and authority, with decision making capability
• Anticipation, analysis, identification and problem-solving capacity
• Stakeholder management with internal and external customers
• Strong oral and written communication skills
• Analytical and critical ability
• IT proficiency
• Experience in GCC is a strong advantage
• Minimum Bachelor’s Degree in Engineering / Maintenance
• Support during special events
• Support for specific testing/inspection activities