Systems Technician (North Pole TMC)-37567

Location: North Pole Depot, London

Description

Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!

As a global provider of total railway solutions, Hitachi Rail Europe has a growing international presence and product range. We are leading the largest rail modernisation project in UK history and delivering the UK’s next generation of rolling stock. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

We are currently looking for Systems Technicians to join our team at the North Pole Train Maintenance Centre in West London! This is a permanent position working on a day and night shift roster.

The Systems Technician (ST) will be responsible for supporting all “IT” systems hardware and software required for the continuing performance of the Train Maintenance operations. This will include:

• Systems installed on the train such as train operating systems and on-board systems
• Engineering equipment installed in the depot and used in the maintenance and servicing of trains
• Business support systems including SAP

The ST will be the first line of our “IT” support function and will filter any operating issues with the above. The ST will work with HRE IT and third party providers, to install new business systems equipment and to ensure all systems are in working order. The ST manages the resolution of any system operating issues.

This includes installing new software releases on train operating systems, new software versions of depot equipment such as MRX, Wheel Lathe, Trainlink as well as the business systems equipment installed in Depot.

The Systems Technician will also act as the Super User providing advice and guidance to Depot Teams on the use of the SAP maintenance system. The ST in the Super User role, provides the conduit between business and IT and as well as being the go-to person on any SAP query, the Super User provides feedback on how the system is being used, its constraints, issues and the type of training needed for new or seasoned users. With this knowledge they participate in the development of new SAP functions and system enhancements with the overall objective of achieving greater end user acceptance and satisfaction.

Qualifications

• Technical systems experience (Required)
• Technical or IT support (Required)
• Rail systems experience (Desired)
• Engineering maintenance systems experience (Desired)
• SAP PM experience (Desired)

Key competencies

• Ability to problem solve and make informed decisions often under pressure
• Strong interpersonal skills and be approachable
• Excellent communication skills to engage with peers and Management
• Act as Ambassador for all IT systems and related hardware

Why Hitachi Rail Europe?

At Hitachi Rail Europe you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, up to 28 days of annual leave and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!