Timetable and Resource Planner in London, United Kingdom
Timetable and Resource Planner vacancy – KeolisAmey Docklands, London
Role overview
We have an exciting opportunity to join our award winning business as a Timetable and Resource Planner within our operational team.
PURPOSE OF JOB
• Produce train service plans and schedules which are appropriate to meet demand.
• Devise and implement train schedules for events, closures and ongoing projects requirements.
• Design robust train schedules and coach others in their reliable operation to maximise performance reliability, departures and journey times
• Analyse performance statistics to ensure these are accurate; to include engineering analysis and any other adhoc requests to maximise railway reliability, departures and journey times
• Produce 4-weekly statistics and reports both for senior managers
• Analyse failures, causes and identify improvements and alterations to procedures that will reduce the future impact upon performance and to create performance improvement plans for the Operation area.
• Support Performance & Management Information Team in the analysis, accuracy and timely reporting of railway performance statistics when required.
KEY ACCOUNTABILITIES
• Analyse passenger demand (by statistical analysis and liaison with external traffic generators such as ExCeL) and devise train service plans which best meet this demand; to liaise with representatives of DLRL designing schedules that are compliant and/or meet DLRL’s evolving requirements, and to collate these details for the purposes of publishing the Annual Service Plan.
• Design reliable train schedules, simulate and test them to ensure they are robust, communicating their detail and management techniques to Control Centre Team Leaders, Controllers, PSAs and other staff operating the railway.
• Ensure the integrity of the train schedule is safeguarded via backup methods.
• Ensure that accurate timetable information is published in a timely manner, and that soft copies are provided to TFL Journey Planner.
• Support the department manager in the accurate and timely reporting of railway performance statistics for internal, DLRL; ensuring the performance of Alcatel’s Seltrac and other equipment is accurately reported when required.
• Liaise with all internal and external stakeholders, ensuring they are fully understanding of all service alterations and the effect on their area/business.
• Assist liaison with other TOC’s, TFL, and local London Bus companies on operational and performance issues.
• To take part in Thales ongoing development and testing processes. Being one of the key contacts with all stakeholders.
ESSENTIAL EXPERIENCE / QUALIFICATIONS
• Proven track record of at least 3 years’ experience utilising compiling software in a railway environment.
• In depth scheduling experience.
• Understanding of requirements and workings of the Performance regime, including the method of interpreting performance statistics from Alcatel’s SMC and other subsystems.
• Working knowledge of the Thales moving block signalling hardware and software, track and trackside infrastructure, would be advantageous.
• Good understanding of train planning, train service scheduling and staff rostering.
• Understanding of the impact of suggested service changes in terms of performance and customer service – being able to summarise comprehensively for senior managers.
• Intermediate level of experience in the use of Microsoft suite software.
• Good understanding of railway services operation, rolling stock and infrastructure.
• Understanding of socioeconomic demographics of the immediate environs to the railway and the aims and aspirations of Docklands Light Railway.
Equal Opportunities
KeolisAmey Docklands recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. We therefore welcome applications from all sections of the community.
CLOSING DATE: 23rd January 2022
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