Information Coordinator in London, London, United Kingdom

Information CoOrdinator - Inside IR35

Contract Term: 6 Months

Contracting Authority: Network Rail

Location: London Puddle Dock

Network Rail is at the heart of revitalising Britain’s railway. From Crossrail – Europe’s largest civil engineering project – to investment in world-class stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

We are currently recruiting on behalf of Network Rail for an Information Coordinator to work from their London Puddle Dock Office 5 days per week, Monday – Friday. Hours will include Day shifts and evening shifts, up to 11pm.

As an Information CoOrdinator, your main responsibilities would be:

  • Collate and disseminate information to / from Network Rail Control to Train Operating Company / Freight Operating Company Controls as required, to include providing real time train information to customers, both internal and external, through means such as TYRELL messaging and email messaging.
  • Disseminate accurate, concise and timely information on the OIS screens, in accordance with Network Rail company standards and statutory requirements, to passengers, Train Operator staff, Network Rail staff and other railway Group members, relating to incidents.
  • Input into a daily log of all notable actions, using the available systems in accordance with the relevant company standards and instructions.
  • Work closely with the Route Control Manager in the management of information flows within / out with the control organisation.
  • Produce reports and supporting data to agreed specifications and co-ordinate the provision of other necessary Control information to defined timescales.
  • Assist the Incident Controller (Lead Operations Controller) in creating the “prioritised plan” in line with the PIDD ACOP requirements.
  • Assist the Train Running Controller in the production & dissemination of an amended train plan during disruptive events.
  • Support the Control Team during manning of Gold Command in the collation of minutes and discussions held during incidents, and also during normal incident management conference calls

You’ll have relevant experience in:

  • Collate and disseminate information to internal and external stakeholders
  • Excellent Communications skills (written and verbal), good listening skills, problem solving skills
  • Demonstrable skill in the use of Microsoft Office package and ability to learn new software
  • Good team working skills and ability to make objective decisions
  • Able to influence others and work under pressure

You will also ideally have these Desirable Qualifications/Skills:

  • Good geographical knowledge of applicable Route.
  • Knowledge and demonstrable experience of control procedures and instructions
  • Control specific software e.g TRUST, CCIL, TRUST DA, Tyrell or other communications system
  • Knowledge of Train Operating Companies within the route
  • Appreciation of signalling, p’way and electrification disciplines
  • Geographical knowledge of adjoining Routes
  • Understanding of commercial/ business picture within Network Rail and TOCs

If this Information CoOrdinator role sounds like something that you would be interested in, please click the link to apply and get in touch with one of our PSR team now.

Network Rail are an equal opportunity employer and value diversity. They welcome applications from everyone

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

Please be aware that this role can only be worked within the UK and not Overseas.

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