Contract Account Manager in Milton Keynes, South East, Milton Keynes, United Kingdom
Milton Keynes, South East, Milton Keynes, United Kingdom |
GBP £430 to £450 per day, In Scope of IR35 |
Contract
Contract Account Manager
Milton Keynes
£450.00 (gross day rate)
6 Month Contract
The Role
- Own the relationships with resourcing strategic partners to generate maximum value from contracts and deliver ongoing value
- Manage all reporting, monitoring and governance activity to enhance visibility of risks and contractual performance
- Measure supplier performance and customer experience against contractual and aspiration service delivery targets (KPIs and SLAs)
- Agree and monitor improvement initiatives with suppliers and stakeholders
- Resolve supplier performance issues, undertaking root cause analysis and implement solutions
- Own and manage supplier risk to maintain continuation of supply
- Actively engage key stakeholders and internal customer in supplier relationship management activity
- Champion best practice supplier management approaches across HR
- Provide SME advice and guidance in relation to supplier management
Experience Required
- Contract management experience within a regulated environment with knowledge and experience of contract terms and conditions
- Proven supplier performance and relationship management experience within a large and complex organisation
- Good working knowledge of performance measurement and reporting methods
- Strong commercial awareness with a demonstrable record of value based delivery
- Strong interpersonal skills to build effective relationships with external partners and internal colleagues
- Work methodically with a high attention to detail
- Effective decision maker with good critical thinking and excellent judgment
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