Job Opportunity: Rail Training Coordinator

Join our dynamic Training Coordination Team as a Training Coordinator Lead at our Gresham Mill office. This role is pivotal in driving business growth through the facilitation and coordination of top-notch training programs. Additionally, the position plays a crucial part in promoting training courses to external clients, ensuring robust attendance.

Key Responsibilities:

• Serve as the primary contact for external clients seeking Rail Safety critical training across diverse disciplines.
• Provide support for the administrative and coordination functions of all training activities.
• Plan and organize training programs tailored to specific needs.
• Monitor and report training outcomes.
• Manage logistics for training activities, including venues and equipment.
• Offer constructive feedback to program participants and management.
• Contribute to attracting and integrating new external clients through exceptional customer service.
• Promote group functions and supply management with snapshot reports on training delivered/declined.
• Assist in resolving identified areas of concern with the management team.
• Plan and organize the training schedule.
• Increase course visibility through weekly mailshots to the external client base.
• Provide general administrative assistance as needed.

Essential Skills:

• Exceptionally organized and efficient.
• Strong dedication to customer service and task completion.
• Intermediate/Advanced proficiency in Excel, Word, Outlook, and PowerPoint.
• Excellent communication skills.
• Ability to work autonomously.
• Creative problem-solving skills.
• Prior knowledge and experience in the Rail Industry and/or Training Business.

Experience:

• Experience in managing diaries and organizing meetings/trainings.
• Proficiency in collating figures and producing statistics for management reporting.
• Experience in collaborating with team members from different divisions.