IT Migration Scheduler

Main purpose of Job: Prepare and maintain a detailed schedule of PC deployments across the business, covering over 700 users across 16 UK sites. Provide a clear communication channel for users to attend PC handover meetings with on-site support engineers and follow the process of recovering existing assets for re-imaging.

Key Result Areas

• The role will include specific tasks from the following, as directed by the Integration team:
• Working from an existing plan, monitor progress and communicate to sites and individual users as appropriate in order that there are no surprises and minimum disruption to Business As Usual
• Monitor progress, manage and update the plan on a daily basis and ensure all stakeholders are kept informed Contacting each site and establishing an accurate list of users Establishing software requirements from each user as defined by business standards and the integration team
• Clear communication of plans to all stakeholders
• Daily tracking and Key Performance indicators maintained and displayed
• Clear and up to date record of users currently at each worksite. Maintain a cross reference to IT Users lists to ensure that all users are captured in the records.
• Accurate list of requirements for each user, including verification by the business of software to be provided
• Accurate record of assets imaged, issue identified and resolution action taken
• Planning the preparation of PCs to meet each user’s requirements
• Where necessary, making and communicating arrangements for travel and hotels on a timely basis
• Capturing details of assets deployed, recovered, re-imaged and disposed of in accordance with business requirements
• Undertake other roles from time to time in support of the integration process as required
• Successful deployment, user able to access required applications and satisfied with service provided by the technician
• All travel arrangements well communicated to staff Accurate records of assets deployed, recovered and re-imaged
• Working as part of the team to provide an efficient and effective deployment service with minimal disruption to Business As Usual

Skills:

• Ability to maintain accurate records, mainly using Excel
• Communicate effectively
• Numerate

Qualifications

• A-Level or equivalent Mathematics / Computer Science

Experience

• Minimum 1 year relevant work experience in a planning or scheduling role

Skills:

• Previous history with an IT migration project
• Process driven

Qualifications:

• CompTIA A+
• MTA: IT Infrastructure

Experience

• PC Rollout (any aspect)