We are currently recruiting for a System Support Assistant on behalf of the Network Rail, Milton Keynes.

This role is a Hybrid role with a mixture of working from home and office based on site.

Network Rail is at the heart of revitalising Britain’s railway. From Crossrail – Europe’s largest civil engineering project – to investment in world-class stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

As a System Support Assistant, your main responsibilities would be:

• Business Support in an IT environment
• Working with vast amounts of data
• General system admin tasks

You’ll have relevant experience in:

• IT support experience
• ITIL Service Management Foundation Qualification or equivalent experience in IT service management
• Knowledge of IT support processes
• Customer service experience as customer facing role
• Strong data analysis to support rail and train planning team.

You will also have these Qualifications/Skills:

• Network Rail experience is desirable
• ITIL qualification or foundation level

Network Rail are an equal opportunity employer and value diversity. They welcome applications from everyone

In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.

Please be aware that this role can only be worked within the UK and not Overseas.