Quality Manager in Manchester or Leeds, North West, United Kingdom
Manchester or Leeds, North West, United Kingdom |
salary not specified |
Permanent
POSITION OVERVIEW
To report to the TRU West alliance Senior Quality Manager for managing and monitoring quality management controls in design, procurement and construction on site to ensure that the built environment has a satisfactory level of consistency in terms of overall quality.
KEY TASKS
- Quality Performance
- Identify and manage project quality risks in a graded approach, working with stakeholders.
- Work closely with the Senior Quality Manager for the Alliance, to ensure adherence with the project and programme quality management strategy and approach.
- Develop and monitor project quality performance indicators to support the achievement of Key Result Areas (KRAs) and Key Performance Indicators (KPIs) using Business Intelligence dashboards.
- Non-conformance management of the Alliance processes, procedures, work instructions and specifications and raised with the Project Team, Business Systems Lead and Alliance Management Team (AMT) to engage support and ownership in problem solving and improvement.
- Facilitate improvement in quality standards on project sites and office locations to demonstrably measure improvement through reduced waste and rework, fewer defects, cost savings and increased customer satisfaction.
- Maintain appropriate quality management governance on Alliance projects
- Integrated Management System
- Proactively manage, coordinate and maintain the relevant parts of the Alliance Integrated Management System (IMS) with Process Owners and document authors.
- Advise delivery teams and support the development and implementation of quality plans, inspection and test plans and quality control methods.
- Undertake quality audits to an agreed audit schedule based on a graded risk approach.
- Digital Construction
- Understand and navigate through Building Information Modelling (BIM) models and advise on capturing quality management data for reporting.
- Appreciate the importance and management of data quality
- Provide support and guidance at quality related workshops and meetings to advise on how new technology initiatives can deliver improved quality management outcomes.
- Quality Culture
- Assist the Senior Quality Manager in designing and developing project quality management initiatives, policies and processes and controls and other Quality related matters.
- Assist the Alliance Head of Lean in identifying on each specific project, lessons learnt which are appropriately elevated so that the wider Alliance can benefit from a shared learning process.
- People management
- The Project Quality Manager must have a pro-active, friendly and collaborative approach to building strong relationships across the Alliance and supply chain to assist in overcoming challenges that the project team may face in achieving strict compliance with the design and specification.
- To visit each project site each week to audit and inspect quality compliance with the IMS, materials and workmanship and provide encouragement and advice.
- Supply Chain Management
- Work with procurement teams to ensure due diligence in assessing potential suppliers prior to approval.
- Monitor suppliers and subcontractors onsite to assess if quality standards are met for materials and product supplies.
- Develop close working relationships and partnerships with the project supply chain to assist them in achieving reliable standards.
- Undertake monitoring of work packages versus contract specifications, inspection and test plans, certificates of conformance and other requirements.
- General
- Attend project and programme meetings as required.
- Travel to offices throughout the UK (overnight stays may be required) to facilitate workshops/meetings.
- Adaptive to changing priorities and delivery to deadlines.
CRITICAL SUCCESS FACTORS
- Excellent interpersonal skills to rapidly develop robust relationships across all key stakeholders.
- In-depth knowledge and experience of Construction Quality Management standards, processes, KPIs and systems.
- Good understanding and experience of the construction industry delivering major projects in nuclear, oil and gas, rail or other higher risk sectors.
- Deep experience in supply chain management.
- Professional management of teams.
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